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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.93 (8146 reviews)

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4.93

Based on 8,146 reviews, last reviewed 7th May 2026

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (8146)

Review of the Zopa, Smart Saver:

Flexible, high interest, easy to use banking app

Perfect for all your savings goals Reviewed on: 6th April 2023

Excellent service for save some money if needed in the future.

Well recommend this service and everything else about the company, excellent, works well for me. Reviewed on: 13th January 2023

Great app, market leading APR for savings

really easy app to use, great functionality. Reviewed on: 13th January 2023

Best saver

Started using my saver last year and honestly first time I’ve stuck to a saving pot and had savings Reviewed on: 13th January 2023

Good interest rate

Easy to access in the app, I like that my credit card is in with my savings so I can look at both on the app. Each month I look forward to seeing the amount of interest i earn. The customer service in the chat is really good too. I can’t fault Zopa with anything although I was a little weary opening an online only banking app Reviewed on: 13th January 2023

Good Savings Account

Zopa keep you updated and increase interest rates promptly when they can. Reviewed on: 13th January 2023

No customer service

I have been on chat for 29 hours now and no-on has answered my simple query, without which I cannot deposit money into the account. I have had a few replies mainly apologies for delay and one completely incorrect response. I emailed 3 days ago and had no response. Reviewed on: 13th January 2023

Great rates, great app

Setting up the account was very straight forward with Zopa easy to use app. The interest rates are very competitive and it's very simple to move money from one level to another Reviewed on: 13th January 2023

Great savings

Found Zopa a very efficient savings app to use for my savings, love the different savings pots and find it very easy to use. Reviewed on: 13th January 2023

Clear direction

Helpful & prompt with any queries I asked Reviewed on: 13th January 2023

Excellent savings platform

Easy to use and competitive interest rates Reviewed on: 13th January 2023

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