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Zopa: Smart Saver reviews

4.93
Based on 8,146 reviews, last reviewed 7th May 2026
100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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95%
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5%
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Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026
I E's avatar
I E

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025
Bernadette Fitzmaurice's avatar
Bernadette Fitzmaurice

About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (8146)

Review of the Zopa, Smart Saver:

Flexible, high interest, easy to use banking app

5
Perfect for all your savings goals Reviewed on: 6th April 2023

Great savings accounts

5
Excellent easy to use savings app Reviewed on: 12th January 2023

Great app and interest rates

5
Easy to use app, great features with easy to use buckets for locking money away into notice accounts, modern banking with great features Reviewed on: 12th January 2023

modern banking

5
great savings rates. Good customer service Reviewed on: 12th January 2023

Great and rewarding savings account

5
Incredibly simple to set up and easy to understand. We transferred our money in minutes after setting up your account and are enjoying better rates than the big banks. Reviewed on: 12th January 2023

Best savings account

5
So easy to set up and operate. Excellent rates for savings with ability to transfer savings to better rates to suit you, even for short term Reviewed on: 12th January 2023

Easy and accessible

5
Very easy to set up and manage. Timely and immediate rate rises applied with no effort required by me. Reviewed on: 12th January 2023

Simple and user-centered

5
Focused entirely on ensuring really good customer experience. The easiest and best way to save money. Reviewed on: 12th January 2023

Simple and easy

5
Simple easy interface. Competitive product Reviewed on: 12th January 2023

Very impressive

5
The most impressive and flexible savings account I have yet experienced. The App setup process is a breeze and the security is reassuring. Reviewed on: 12th January 2023

Thr best savings account

5
Zopa always has one of the best interest rates. You don't have to worry about switching banks as they update their rates very quickly if Bank of England base rate changes. Their smart saver allows you to make several different saving pots and have them boosted with a better rate depending on the notice period. The only thing they can do better is make their transfers instant rather than having to wait up to 2 hours. Other than that there is nothing I could complain about, the app is fantastic and I have been recommending it to all my friends. Reviewed on: 12th January 2023

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