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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Flexible, high interest, easy to use banking app

Perfect for all your savings goals Reviewed on: 6th April 2023

Excellent

Excellent company - easy and accessible way to save - great app Reviewed on: 11th January 2023

Zopa is a winner!

Excellent rate of interest and very speedy transactions. Highly recommended Reviewed on: 11th January 2023

Great bank with Great products and savings rates

The app is easy to use and love how you can open multiple savings pots for different savings goals. One of the best savings rates around at the minute too which is a bonus. Reviewed on: 11th January 2023

A pot for everything

Zopa work well for me as a saver (who finds it difficult to spend my money). I have pots for things I need to save for (holidays, car, presents/Christmas, professional fees) and put money in monthly after getting paid and paying all other bills. Knowing that everything is accounted for means I can spend the leftover gilt free! Reviewed on: 11th January 2023

Best easy access savings

Easy to use app, great interest rates with boost pots too Reviewed on: 11th January 2023

Easy

App easy to setup and transfer to new phone. 10/10 Reviewed on: 11th January 2023

Good

Good thanks for the great service Reviewed on: 11th January 2023

Best on the market

Title say is it all. Great app and great rates. Reviewed on: 11th January 2023

Professional service

If you could design an online bank you would be wasting your time as Zopa got there first with a professional, easy to use app and backup Reviewed on: 11th January 2023

Excellent bank

Such a great bank to save with. The app is excellent and very easy to navigate. It's the easiest account I've had to add and withdraw money. Reviewed on: 11th January 2023

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