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Zopa: Smart Saver reviews

4.82
Based on 8,149 reviews, last reviewed 17th Jun 2026
88% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026
VMann's avatar
VMann

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025
Bernadette Fitzmaurice's avatar
Bernadette Fitzmaurice

About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

5
Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

So easy to use, flexible and transparent

5
So easy to use, flexible and transparent Reviewed on: 15th January 2026

Great company, great customer service

5
Great company, great customer service Reviewed on: 15th January 2026

Exellent everything from products to customer service

5
Exellent everything from products to customer service Reviewed on: 15th January 2026

Great bank for saving, credit card and banking would...

5
Great bank for saving, credit card and banking would highly recommend Reviewed on: 15th January 2026

Very easy to follow website.

5
Very easy to follow website. Payments made to account almost instantly show. Reviewed on: 15th January 2026

Easy application process but the rates for existing...

5
Easy application process but the rates for existing ongoing clients could be improved Reviewed on: 15th January 2026

Easy way to use and make payments are easy.

5
Easy way to use and make payments are easy. Reviewed on: 15th January 2026

I am now retired and living on my state pension only.

5
I am now retired and living on my state pension only. I need to very selective about where I invest my small amout of savings. I trust Zopa to look after my investments. Its made very easy if I want to switch accounts. The app is very clear easy to use and has lots of interesting information. It gives me peace of mind knowing my precious savings are working hard and safe Reviewed on: 15th January 2026

Zopa both with the credit card facility’s and the Zo...

5
Zopa both with the credit card facility’s and the Zopa savings account are excellent, both with ease of use on the Zopa APP Reviewed on: 15th January 2026

ZOPA... SO GOOD....!!

5
AN EXCEPTIONAL CREDIT CARD.FANTASTIC RATES.EASY TO NAVIGATE SITE.I LOVE THE REMINDERS VIA EMAIL AS I HAVE DISABILITIES & MEMORY PROBLEMS.I HOPE TO BUILD MY CREDIT SCORE THIS YEAR,AS IVE USED MY ACCOUNT TO HELP OTHERS.NOW ITS MY TURN.I HIGHLY RECOMMEND ZOPA TO START & MAINTAIN YOUR CREDIT JOURNEY. Reviewed on: 15th January 2026

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