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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

88% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

Transparent communication, app is easy to use!

Information is always very clear, the app is easy to navigate and they process loans quickly and keep you in the loop during the process, that is made very straight-forward. Reviewed on: 15th January 2026

Everything runs smoothly.

Everything runs smoothly. Good rates. Very happy. Reviewed on: 15th January 2026

Great customer service when there was a problem

Great customer service when there was a problem Reviewed on: 15th January 2026

Fantastic service, best around, I would highly recom...

Fantastic service, best around, I would highly recommend Zopa, I have savings and a credit card, brilliant interests rates Reviewed on: 15th January 2026

Fantastic

Easy to open and everything is straightforward Reviewed on: 15th January 2026

Great bank and great rates

As I have never actually spoke to someone at Zopa I can only go by my experience on line. As I had never heard of Zopa I did do a little research of the company and was pleasantly surprised by the results. So I set up an account and have been pleased with how easy it was, the rates are very competitive to other banks. So would highly recommend them Reviewed on: 15th January 2026

Always easy to navigate the App transparent informat...

Always easy to navigate the App transparent information Reviewed on: 15th January 2026

Zopa was very easy to set up and use.

Zopa was very easy to set up and use. I saw that it was recommended on Martin's money tips and looked them up that it was a genuine bank and read the information about them and felt very reassured. Reviewed on: 15th January 2026

Easy to use fuss free

Easy to use app, service is very quick. Reviewed on: 15th January 2026

I have a loan and a credit card with Zopa

I have a loan and a credit card with Zopa -all communication with them has been clear from start to finish - very efficient with money in my account within hours of being accepted for my loan Reviewed on: 15th January 2026

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