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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

88% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

Excellent Company

I have been a customer with Zopa for a number of years. and find them to be an excellent company to deal with. They are quick, efficient and have excellent customer service and are very prompt at replying to emails etc. Would have no hesitation in recommending them to Family and Friends Reviewed on: 15th January 2026

Seamless, quick and easy money lender.

Seamless, quick and easy money lender. Good APR rates. Reviewed on: 15th January 2026

I have a wonderful experience with zopa

I have a wonderful experience with zopa Reviewed on: 15th January 2026

I've had nothing but positive experiences with Zoopa...

I've had nothing but positive experiences with Zoopa - I've even opened a savings account. Reviewed on: 15th January 2026

Zopa a very credible and responsible lender

I’ve always found Zopa to be a very credible and responsible lender. Their Smart saver account is a very useful way of saving for that ‘rainy day’ and for birthdays. It was very easy to open the account and equally easy to add and withdraw funds as required Reviewed on: 15th January 2026

Easy to use, plain English and staff are brilliant.

Easy to use, plain English and staff are brilliant. Reviewed on: 15th January 2026

Zoopa always there for when you need any support or...

Zoopa always there for when you need any support or questions. They get the answer for you. Always check to see you are not struggling with your repayments Reviewed on: 15th January 2026

Safe, secure and speedy

Easy to navigate app. Speedy process all round. Secure site. Informative. Reviewed on: 15th January 2026

Easy app repayments, with good customer support .

Easy app repayments, with good customer support . Reviewed on: 15th January 2026

Great website.

No issues. Easy to deal with and clear website. No hidden info and everything is clear and easy to navigate. Reviewed on: 15th January 2026

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