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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.89 (1815 reviews)

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4.89

Based on 1,815 reviews, last reviewed 21st Jan 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

I'm very happy with everything and specifically with... I'm very happy with everything and specifically with people on the phone they're so nice Reviewed on: 9th October 2025

Latest lowest rating:

1

Had a loan and didn't realise I was paying double... Had a loan and didn't realise I was paying double back Reviewed on: 21st January 2026

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

118 118 Money Personal loan reviews (1815)

Review of the 118 118 Money, Personal loan:

Always helpful and if their is an issue very fast to...

Always helpful and if their is an issue very fast to resolve. Reviewed on: 22nd April 2025

Excellent service and easy to apply.

Excellent service and easy to apply. Money in my account within an hour. Good rate of loan. Reviewed on: 15th April 2025

I got the support I needed with no hustle.

I got the support I needed with no hustle. The communication was really superb. I got the money I requested within mins in my account. Thank you 118 118 .I Reviewed on: 15th April 2025

Great company to work with my experience with them h...

Great company to work with my experience with them has been second to none. I would recommend them to anyone Reviewed on: 15th April 2025

Excellent Service

Very easy process and I particularly like the app as I can check my account daily Reviewed on: 15th April 2025

Easy to be approved, quick payment with clear terms...

Easy to be approved, quick payment with clear terms and conditions. Also has a nice app that’s easy to manage payments, see when your next one is due. Contacting customer service is always easy and queries are always resolved Reviewed on: 15th April 2025

Very easy to use and follow the website/app, no prob...

Very easy to use and follow the website/app, no problem at all and customer service always very good! Reviewed on: 15th April 2025

I needed quickly the loan and they helped me straigh...

I needed quickly the loan and they helped me straight forward and saved me. Reviewed on: 15th April 2025

They are really good i have taken loan from they twi...

They are really good i have taken loan from they twice now 2017 and 2024. Which i have no issues with them at all. They listen to you and explain how it works. Reviewed on: 15th April 2025

Couldn't ask for more

Can't fault no need to do anything els Reviewed on: 15th April 2025

Smooth and painless .

Smooth and painless . Always helpful Reviewed on: 15th April 2025

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