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118 118 Money: Personal loan reviews

4.89
Based on 1,815 reviews, last reviewed 21st Jan 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I'm very happy with everything and specifically with... I'm very happy with everything and specifically with people on the phone they're so nice Reviewed on: 9th October 2025
Barbora Bendova's avatar
Barbora Bendova

Latest lowest rating:

1

Had a loan and didn't realise I was paying double... Had a loan and didn't realise I was paying double back Reviewed on: 21st January 2026
Jon's avatar
Jon

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

118 118 Money Personal loan reviews (1815)

Review of the 118 118 Money, Personal loan:

Always helpful and if their is an issue very fast to...

5
Always helpful and if their is an issue very fast to resolve. Reviewed on: 22nd April 2025

I got in touch on line filled in a few details and 1...

5
I got in touch on line filled in a few details and 1hour later my money was in my account so simple to apply love it I will definitely get one again if needed Reviewed on: 15th April 2025

Excellent Service

5
The whole process was very straightforward, made everything much less stressful. App was easy to download and easy to navigate. So far I have no complaints and would definately use again. Reviewed on: 15th April 2025

An Unforgettable Experience at a Crucial Time

5
To be honest, I was at a point where I really didn’t know what to do. I was under serious financial pressure and running out of options. But just minutes after applying, the money was in my account. That speed felt like being pulled out of quicksand. The loan came at the exact moment I needed it most. It didn’t just help me financially—it helped me stand back up and face my problems with a bit more peace of mind. I’m truly grateful to the 118 118 team for their support and for making the process so smooth. For me, this wasn’t just a loan—it was a turning point in my life. Reviewed on: 15th April 2025

I was very happy.

5
I was very happy. I was offed a loan from 118118. There are services, a very easy and good thanks. Reviewed on: 15th April 2025

When I needed a savior 118 118 helped me out of a ti...

5
When I needed a savior 118 118 helped me out of a tight jam. Thank you for the service Reviewed on: 15th April 2025

Great and easy process thanks so much

5
Great and easy process thanks so much Reviewed on: 15th April 2025

Great service easy to help get loan great overs

5
Great service easy to help get loan great overs Reviewed on: 15th April 2025

Quick decision given, easy application and once acce...

5
Quick decision given, easy application and once accepted quick pay out Reviewed on: 15th April 2025

Very quick and easy always in touch with you via ema...

5
Very quick and easy always in touch with you via email and txt message. Reviewed on: 15th April 2025

Very straight forward and easy to navigate through t...

5
Very straight forward and easy to navigate through the whole process Reviewed on: 15th April 2025

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