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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.87 (1814 reviews)

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4.89

Based on 1,814 reviews, last reviewed 12th Jan 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

I'm very happy with everything and specifically with... I'm very happy with everything and specifically with people on the phone they're so nice Reviewed on: 9th October 2025

Latest lowest rating:

1

Rip off merchants!! Extortionate interest rates that were not fully disclosed. I missed a payment when I changed jobs as due to my start date I had to wait six weeks to b... Read more Reviewed on: 12th January 2026

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

118 118 Money Personal loan reviews (1814)

Review of the 118 118 Money, Personal loan:

Always helpful and if their is an issue very fast to...

Always helpful and if their is an issue very fast to resolve. Reviewed on: 22nd April 2025

Effective communication and transparency throughout...

Effective communication and transparency throughout the loan process, keeping customers informed about each step,Speed of Funding. I appreciate the speed at which the money is transferred to my bank accounts, within minutes. Reviewed on: 22nd April 2025

Help was needed

good and helpful k Reviewed on: 22nd April 2025

Really quick and easy experience

Really quick and easy experience Reviewed on: 22nd April 2025

Very good.

Very simple and quick application. It has an easy to use app that is quick to download and makes repaying the loan quick and easy. Able to make payments and check balance from app. Quick access to online chat from the app is great. Reviewed on: 22nd April 2025

Easy process.

Easy process. Clear. No hidden fees...take it or leave it! Reviewed on: 22nd April 2025

just brilliant service .

just brilliant service .. money came through very quickly .. good terms and conditions “great Job!”! Reviewed on: 22nd April 2025

I have no problem to get a personal loan.

I have no problem to get a personal loan. I must say thank you it was quick and easy. And the money was in my bank account in 2 ours. Reviewed on: 22nd April 2025

Fantastic rates with a.low credit score

Experience was good and the rate of 25% offered considering my low credit score was fantastic. Application was swift and easy and all easy to view on the app. App is clear and informative regarding statistics and options. A well done 118 and thanknyou from me. Reviewed on: 22nd April 2025

Brilliant understanding of people’s needs and are wi...

Brilliant understanding of people’s needs and are willing to consider everyone’s needs Reviewed on: 22nd April 2025

I got a good service from 118 118 when ever I applie...

I got a good service from 118 118 when ever I applied for my loan Reviewed on: 22nd April 2025

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