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118 118 Money: Personal loan reviews

4.89
Based on 1,815 reviews, last reviewed 21st Jan 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I'm very happy with everything and specifically with... I'm very happy with everything and specifically with people on the phone they're so nice Reviewed on: 9th October 2025
Barbora Bendova's avatar
Barbora Bendova

Latest lowest rating:

1

Had a loan and didn't realise I was paying double... Had a loan and didn't realise I was paying double back Reviewed on: 21st January 2026
Jon's avatar
Jon

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

118 118 Money Personal loan reviews (1815)

Review of the 118 118 Money, Personal loan:

I firstly started with a credit card, then after 6-7...

5
I firstly started with a credit card, then after 6-7 months got a loan, very easy to use the app and very easy to apply, you also get warnings when your near to your balance to make a payment to make sure you don't you over which is very useful. Reviewed on: 16th April 2025

Really quick and easy process.

5
Really quick and easy process. Got payment within less than an hour and repayment plan was easy to understand Reviewed on: 15th April 2025

Definately apply to 118 118

5
Easy to apply and quick response and funds in my bank in less than an hour. Reviewed on: 15th April 2025

They help on time they are excellent

5
They help on time they are excellent Reviewed on: 15th April 2025

Fantastic service , very helpful

5
Fantastic service , very helpful Reviewed on: 15th April 2025

They helped when I needed it most and very understan...

5
They helped when I needed it most and very understanding of any situation Reviewed on: 15th April 2025

A very easy and transparent experience.

5
A very easy and transparent experience. I felt very well looked after from start to finish. Reviewed on: 15th April 2025

Quick and effective

5
Very quick decision process . Met my needs . Reviewed on: 15th April 2025

Process was quick and stress free

5
Process was quick and stress free Reviewed on: 15th April 2025

They very helpful, easy to apply and get the right t...

5
They very helpful, easy to apply and get the right things in right time. Reviewed on: 15th April 2025

Great service for both credit card and loan that I h...

5
Great service for both credit card and loan that I have Reviewed on: 15th April 2025

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