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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.89 (1815 reviews)

View other 118 118 Money products

4.89

Based on 1,815 reviews, last reviewed 21st Jan 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

I'm very happy with everything and specifically with... I'm very happy with everything and specifically with people on the phone they're so nice Reviewed on: 9th October 2025

Latest lowest rating:

1

Had a loan and didn't realise I was paying double... Had a loan and didn't realise I was paying double back Reviewed on: 21st January 2026

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

118 118 Money Personal loan reviews (1815)

Review of the 118 118 Money, Personal loan:

Always helpful and if their is an issue very fast to...

Always helpful and if their is an issue very fast to resolve. Reviewed on: 22nd April 2025

Quick and easy process,

Quick and easy process, and funds were available immediately after checks Reviewed on: 22nd April 2025

Very good listeners

So easy to deal with and customer services very knowledgeable and helpful...always looking at providing a service that suits thier customers needs Reviewed on: 22nd April 2025

Good experience I applied for a load and it was appr...

Good experience I applied for a load and it was approved and in my bank the same day I would really recommend Reviewed on: 22nd April 2025

Excellent customer service easy application and in a...

Excellent customer service easy application and in app easy to navigate around . Quick decisions. Reviewed on: 22nd April 2025

Excellent company

I’ve used 118 before and I was impressed with the service and found they are helpful and friendly. They keep you informed on everything they think you may need to know and any issues or concerns you have they are willing to assist you. They make sure that you are able comfortably able to make your payment then the money is in your account very quickly I would recommend them Reviewed on: 22nd April 2025

Easy apply, quick answer and very good condition

Easy apply, quick answer and very good condition Reviewed on: 22nd April 2025

Very professional customer service team

Very professional customer service team Reviewed on: 22nd April 2025

Just a very quick process, no stress and money was s...

Just a very quick process, no stress and money was sent within hours Reviewed on: 22nd April 2025

Everything was straightforward and easy to understan...

Everything was straightforward and easy to understand, the process was quick with excellent response time. Reviewed on: 22nd April 2025

Just taken a loan out, so far everything is good

Just taken a loan out, so far everything is good Reviewed on: 22nd April 2025

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