Write a review

1st Central: Car Insurance reviews

Name: Car Insurance
Rating: 1.69 (849 reviews)

View other 1st Central products

1.50

Based on 849 reviews, last reviewed 29th Nov 2024

50% increase in 5 star reviews

in the past 90 days

22% increase in 1 star reviews

in the past 90 days

12%

79%

Latest highest rating:

5

Very good quote on car insurance, and recommended on... Very good quote on car insurance, and recommended on go compare site Reviewed on: 25th September 2024

Latest lowest rating:

1

BEWARE!! Ludicrous charges! THEY DO NOT CARE!! Took out insurance and over a week later they asked for proof of NCB and proof of claims. Asked my last insurance provider for this. When I didn’t get... Read more Reviewed on: 29th November 2024

Read all reviews Write a review

About this product

Here at Smart Money People, we collect 1st Central car insurance reviews from genuine customers, to help you make an informed decision about your next provider.

1st Central was founded in 2008 and has been growing fast ever since. Specialising in car insurance, the brand offers a variety of products with different levels of cover, including a telematics policy for newer drivers.

When choosing a new policy, take the time to ensure it is suitably robust and meets all of your needs. Do you want breakdown cover included in the policy? Do you need legal cover? What about cover for any medical expenses that may occur after an accident? Working out your priorities before searching for a policy can make the selection process much easier. Check out our 1st Central car insurance reviews to find out what others think.

Have you had a car insurance policy with 1st Central? Whether good or bad, share your experience with the Smart Money People community to help us increase trust and transparency in financial services. Were you satisfied with the price of the premium? Did you have any interactions with the customer service team? Leave a 1st Central car insurance review today to help other drivers just like you.

Review 1st Central: Car Insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

1st Central Car Insurance reviews (849)

Simple and easy to use

Everything was so simple and easy to use. Got the best quote from all the comparison sites. Will use again Reviewed on: 30th August 2020

Avoid this company, they lie and scam.

The company tend to be the cheapest but go on to make their money by trying to scam newly registered customers. They will send an email asking for scans of license etc. to double check dates. They will then insist what you entered is incorrect, change it on your policy without asking, and charge you for it. DOUBLE CHECK on you policy data - they will try and do this even if you enter the correct info, in the hope that you don't push back. I made sure my dates were correct and they still lied. Thankfully I had the evidence. They also rely upon people coming in from comparison sites, where the exact date you passed your test isn't entered. It will default to the 1st of the month on their system, so if you don't manually change it on their own website, they will charge you for providing wrong info. This isn't a one off, I was with the company several years ago and the exact same thing happened. Of course I decided to go for them again as they were cheaper, and I didn't learn my lesson!! Absolutely avoid. Rather pay an extra £100 than go through the stress of dealing with this terrible company. Reviewed on: 3rd August 2020

Average

Insurance wasnt bad but I found customer service hard to get through too and I preferred my previous insurers Reviewed on: 2nd August 2020

Good valuve for money

Have used this company for multiple years. always seem to be the best value for money when it comes to a good car insurance deal with comprehensive cover and legal aid included. Reviewed on: 31st July 2020

Great service , great prices

Great services and great prices for my six years no claims discount , not as expensive as I thought it would be and defiantly better price compared to others Reviewed on: 31st July 2020

Policy not activated paid in full

Paid for policy in January for full year about 3 weeks before policy start date. 5 months later police pull me and say car has no insurance. Police gave me my rights and impounded my car. Spent nearly 3 days on phone constantly trying to get 1st central to sort it. Said they had no proof of payment kept getting fobbed off. Eventually get through to manager who admits it's their fault sends me cover letter. Took proof to police who rang them and they said they have no record of me being insured with them. So back on phone to them arguing with them to sort it out. Seriously avoid if you can ! Reviewed on: 30th July 2020

Easy to deal with

sadly I had a car accident and had to use my insurance, I have nothing but praise for 1st choice, they were friendly, knowledgeable and above all else, listened to me rant about the accident. 10/10 service, my car was fixed very quickly and I didnt have the stress of not knowing what was happening as I was kept very well informed Reviewed on: 27th July 2020

easy, fast and friendly

the title says it all, what more could you want! Reviewed on: 13th July 2020

Low cost provider for young driver

1st central offered a good deal, especially as it can be expensive finding car insurance as a young driver Reviewed on: 13th July 2020

Great value

Cheapest quote and they've been very helpful when I had a quick question Reviewed on: 12th July 2020

Do you have a different 1st Central product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

1st Central has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub