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1st Central: Car Insurance reviews

1.50
Based on 849 reviews, last reviewed 29th Nov 2024
20% increase in 5 star reviews
in the past 90 days
16% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
12%
See only 4 star reviews
5%
See only 3 star reviews
2%
See only 2 star reviews
2%
See only 1 star reviews
79%

Latest highest rating:

5

Very good quote on car insurance, and recommended on... Very good quote on car insurance, and recommended on go compare site Reviewed on: 25th September 2024
Phillip Richardson 's avatar
Phillip Richardson

Latest lowest rating:

1

BEWARE!! Ludicrous charges! THEY DO NOT CARE!! Took out insurance and over a week later they asked for proof of NCB and proof of claims. Asked my last insurance provider for this. When I didn’t get... Read more Reviewed on: 29th November 2024
Katharine D's avatar
Katharine D

About this product

Here at Smart Money People, we collect 1st Central car insurance reviews from genuine customers, to help you make an informed decision about your next provider.

1st Central was founded in 2008 and has been growing fast ever since. Specialising in car insurance, the brand offers a variety of products with different levels of cover, including a telematics policy for newer drivers.

When choosing a new policy, take the time to ensure it is suitably robust and meets all of your needs. Do you want breakdown cover included in the policy? Do you need legal cover? What about cover for any medical expenses that may occur after an accident? Working out your priorities before searching for a policy can make the selection process much easier. Check out our 1st Central car insurance reviews to find out what others think.

Have you had a car insurance policy with 1st Central? Whether good or bad, share your experience with the Smart Money People community to help us increase trust and transparency in financial services. Were you satisfied with the price of the premium? Did you have any interactions with the customer service team? Leave a 1st Central car insurance review today to help other drivers just like you.

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1st Central Car Insurance reviews (849)

Added benefits

5
With 1st central you get loads of added benefits whether its money of or e-vouchers how can you go wrong with that Reviewed on: 6th September 2019

Amazing

5
Brilliant insurance easy to get hold of and resolve problems and answer enquiries fast Reviewed on: 6th September 2019

Zero-hassle car insurance

5
When it came to renewing my car insurance, I thought I'd have to switch providers to get the best deal. I was wrong! The renewal offer was not only lower, but it also beat all the quotes available through comparison sites. Reviewed on: 1st September 2019

Easy to sign up but was expensive to change my details

4
I had to change my address and the admin cost was significant which was really frustrating. Cheap overall though and customer service was okay. Reviewed on: 1st September 2019

Great service easy to contact

4
We enjoyed 1st central for our car insurance as they were easy to contact and set up Reviewed on: 1st September 2019

Have been reliable for the past few years

4
They've been very helpful, friendly and answer the phone reasonably promptly without you having to wait for a long time- fantastic service! Reviewed on: 23rd August 2019

terrible customer service

1
had to change cars - took me days on the phone. such a hard company to deal with - should have been the easiest thing in the world. sort yourselves out for people who lease please! Reviewed on: 21st August 2019

Wonderful...very friendly staff

5
Sorted claim very easily....good annual premium....staff helpful and friendly. Reviewed on: 15th August 2019

Stay away !!

1
Stay away from this company, through out the whole year they’ve been wanting to find reasons to terminate the policy. Only after 5 months they decided to ask for proof of address, after time forcing me to provide a utility bill which i do not have as I only rent a room. So be careful if you do not have a utility bill they will attempt to cancel your policy. Reviewed on: 8th August 2019

Great Service

5
I got written off by an uninsured driver, they handled the claim through to the end and i received payment Reviewed on: 7th August 2019

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