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HSBC: Bank account reviews

Name: Bank account
Rating: 3.91 (1386 reviews)

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3.91

Based on 1,386 reviews, last reviewed 16th Jun 2026

15% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

45%

24%

10%

15%

Latest highest rating:

4

Bank accounts are transparent and straightforward Bank accounts are transparent and straightforward Reviewed on: 12th June 2026

Latest lowest rating:

1

HSBC UK:inaccessible and non inclusive banking Thanks to smartmoneypeople email prompt to write a review about a financial product.i have chosen to write about my permanent long term HSBC UK bank a... Read more Reviewed on: 16th June 2026

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1386)

Five star service

I opened a graduate bank account with HSBC and the experience has surpassed my expectations. I moved from another bank which I wasn't too happy with due to the quality of service I was receiving. Everything at HSBC was explained to me in a fantastic way which has helped me to effectively save and manage my money. Staff have always been very helpful and taken the time to really make me feel like they had my best interests at heart. Would recommend! Reviewed on: 3rd February 2020

Overdraft expensive

Would like more help with clearing overdraft due to new rules but not offered me assistance. Reviewed on: 2nd February 2020

Great bank

Very good update products with great customer service. Reviewed on: 29th January 2020

Helped me

Anytime I have a query or issue they always seem to resolve it with no issue and promptly. Been a customer for a long time and will remain to Reviewed on: 29th January 2020

Great

Great customer experience, quality of services, products and support Reviewed on: 29th January 2020

No problems

Straight forward No complecations. security worthy. Reviewed on: 28th January 2020

Really great improvements to the app, loving the new insight messages on spending patterns in the home page

Really great improvements to the app, loving the new insight messages on spending patterns in the home page Reviewed on: 28th January 2020

Average service

Not the best. When u make transactions u have to wait one week to see your transactions in the app is very confusing service generally Reviewed on: 27th January 2020

Excellent Bank

Excellent customer service with good products Reviewed on: 25th January 2020

Their advance account is second to none

Great British call centre and hardly ever any wait times Reviewed on: 25th January 2020

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