Write a review

Newsletter

Go to business site

HSBC: Bank account reviews

Name: Bank account
Rating: 3.91 (1386 reviews)

View other HSBC products

3.91

Based on 1,386 reviews, last reviewed 16th Jun 2026

15% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

45%

24%

10%

15%

Latest highest rating:

4

Bank accounts are transparent and straightforward Bank accounts are transparent and straightforward Reviewed on: 12th June 2026

Latest lowest rating:

1

HSBC UK:inaccessible and non inclusive banking Thanks to smartmoneypeople email prompt to write a review about a financial product.i have chosen to write about my permanent long term HSBC UK bank a... Read more Reviewed on: 16th June 2026

Read all reviews Write a review

About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

Review HSBC: Bank account now

Help others make smarter decisions by sharing your own experience.

Write a review

HSBC Bank account reviews (1386)

Really amazing bank

Reliable, everything I need is here Reviewed on: 25th January 2020

Bank account

I am been them customer for already 3 years and i feel so confortable and secure with them. Reviewed on: 25th January 2020

Good Customer Service

My card was cloned and they stopped my card before any money was taken Reviewed on: 25th January 2020

A good bank but tough to get an appointment in person

I have banked with HSBC for many years and have been happy with their service online and in the bank itself, my only issue would be that they should invest in more staff in their banks for busier days when requests can not be fulfilled online. Reviewed on: 24th January 2020

Free £175

Switched from NatWest, super easy, received £175 free cash as a result. Online banking and using the app, transferring money and paying bills is super easy. Customer service is great. Reviewed on: 23rd January 2020

Efficient and innovative

Great Bank, honest and innovative in all their approach. Reviewed on: 19th January 2020

A lot of room for improvement

Constant issues with the banking app, my actual transactions and keeping track of them, as well as the overall customer service and care shown. The service itself is poor letting me down on multiple occasions and definitely not delivering the minimum expected service. Reviewed on: 19th January 2020

It's good

Happy with them, had no issues. Their app could be better. For instance, Monzo's app is way better Reviewed on: 17th January 2020

Happy for 20 years

Never had a problem or cause to change but may like to move to a smaller more ethical company Reviewed on: 16th January 2020

Good company

I really like this bank, for 4 years I didn't had any problems and i trust it Reviewed on: 16th January 2020

Do you have a different HSBC product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Personal Current Account
from Bank of Ireland 4.44 from 15 reviews
Student Current Account
from Nationwide 4.24 from 7 reviews
Select Platinum Current Account
from RBS 3.41 from 42 reviews

Want to see more from HSBC?

Investments
from HSBC 4.50 from 19 reviews
Online Bonus Saver
from HSBC 4.39 from 15 reviews
Bank Account Pay Monthly
from HSBC 4.31 from 42 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub