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HSBC: Bank account reviews

Name: Bank account
Rating: 3.91 (1386 reviews)

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3.91

Based on 1,386 reviews, last reviewed 16th Jun 2026

15% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

45%

24%

10%

15%

Latest highest rating:

4

Bank accounts are transparent and straightforward Bank accounts are transparent and straightforward Reviewed on: 12th June 2026

Latest lowest rating:

1

HSBC UK:inaccessible and non inclusive banking Thanks to smartmoneypeople email prompt to write a review about a financial product.i have chosen to write about my permanent long term HSBC UK bank a... Read more Reviewed on: 16th June 2026

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1386)

The best bank!

I have been banking with HSBC for a year now, after switching from another bank-they offer excellent service and product benefits. I couldn't be happier! Reviewed on: 10th February 2018

Onlline banking

HSBC has an excellent online banking site Reviewed on: 10th February 2018

Been an HSBC customer since I turned 18....

and have stayed with them ever since. They grew with me though student bank accounts and overdrafts (yay University!) to my first job and 'adult' current account. Now I have my own daughter and am thinking about setting up her first bank account and (of course) my first choice will be HSBC. Reviewed on: 10th February 2018

Great no fuss banking

Been with HSBC 13 years and unlike other banks I have used in the past havenever had a problem with them. Excellent service. Reviewed on: 10th February 2018

The worlds bank

brilliant products brilliant bank awesome when I am on holiday truly a world bank. Reviewed on: 10th February 2018

Reliable

Friendly staff at my local branch & using online banking is straightforward. No complaints. Reviewed on: 10th February 2018

Great Service throughout 34 years

Helpful, understanding and offer great individual service Reviewed on: 10th February 2018

Long term customer

Always had good customer service and been looked after Reviewed on: 9th February 2018

Opening Bank Account Made Simple

Couldn't have been more helpful, process was straightforward and excellent member of staff made sure to cover all the required information, even staying after closing time to complete the paperwork & finish opening the account. Reviewed on: 9th February 2018

love it

great bank , and great customer service Reviewed on: 9th February 2018

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