Write a review

HSBC: Business Banking reviews

Name: Business Banking
Rating: 2.32 (214 reviews)

View other HSBC products

2.11

Based on 214 reviews, last reviewed 23rd Jun 2025

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

18%

13%

56%

Latest highest rating:

5

Very helpful ,professional team ,good app ,easy to o... Very helpful ,professional team ,good app ,easy to operate ,hsbc stand up with my company during corona virus ,all time I revive nite for assistance, ... Read more Reviewed on: 13th April 2024

Latest lowest rating:

1

Lame horse of a bank Having banked for over a decade with HSBC, I have seen fees increase, interest rates on saving fall to near zero, and absolutely no business support. ... Read more Reviewed on: 23rd June 2025

Read all reviews Write a review

About this product

HSBC business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at HSBC is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of HSBC business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

Review HSBC: Business Banking now

Help others make smarter decisions by sharing your own experience.

Write a review

HSBC Business Banking reviews (214)

These people are very greedy.

I have been banking with HSBC since the 80's all of a sudden I have to pay them to deposit money into my business account. I would leave but cannot as I owe them money. They are the greediest and, I read, corrupt bank and I wish I could leave them forever. I don't know whether there is a less corrupt bank out there but I doubt if they can be worse than these charlatans. Reviewed on: 18th February 2016

good banking system, fees are annoying

good overall. dealt with a fraudulent transaction on my card well. banking fees are a little steep though Reviewed on: 17th February 2016

Efficient service and friendly staff

Always helpful team wether over the phone or in branch. Only gripe is sometimes additional monthly costs are not advertised for e.g. text messaage alerts at £2.50 per month. Reviewed on: 15th February 2016

HSBC Business Banking

My company has used HSBC for the last 3 years and had very good customer service from a dedicated account management team. They have been quick to help support the growth of the company and provided excellent day-to-day banking facilities Reviewed on: 11th February 2016

4 weeks to open

I made the mistake of trying to open this account online. It wasn't easy. I now know that waiting for a branch appointment makes the process a lot more streamlined! Reviewed on: 10th February 2016

A few negatives

The online access is easy, convenient and quick. However, we now use a third part for international payments due to the costs that can be incurred with our bank. Reviewed on: 5th February 2016

Dreadful

We operate a small cashflow rich business so haven't had problems getting loans or overdrafts, however, on occasion we have needed to call HSBC the telephone banking wait has been shocking. Other than more staff at peak times (to stop productive hours being wasted) can't think of what else would help. Reviewed on: 5th February 2016

Local and friendly keep us loyal

We've used HSBC for years due to the location of the branch being near our business. Find the service to be friendly. Reviewed on: 25th January 2016

Very welcoming in branch today

I had to head into the Newcastle Grey Street branch to pick-up a new business debit card. I went just before the lunch rush, and was immediately welcomed and given my new card within 1 min. A good HSBC business banking day! Reviewed on: 22nd January 2016

Average

Friendly and helpful and too many machines in branch can make the experience far from enjoyable. Reviewed on: 21st January 2016

Do you have a different HSBC product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Business Banking
from Triodos Bank 4.91 from 315 reviews
Business Account
from Starling Bank 4.89 from 7590 reviews
Business Account
from Allica 4.92 from 693 reviews

Want to see more from HSBC?

Stocks and shares ISA
from HSBC 4.70 from 6 reviews
Regular Saver
from HSBC 4.43 from 25 reviews
Business Insurance
from HSBC 4.33 from 3 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub