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HSBC: Business Banking reviews

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2.11
Based on 214 reviews, last reviewed 23rd Jun 2025
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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13%
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8%
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5%
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56%

Latest highest rating:

5

Very helpful ,professional team ,good app ,easy to o... Very helpful ,professional team ,good app ,easy to operate ,hsbc stand up with my company during corona virus ,all time I revive nite for assistance, ... Read more Reviewed on: 13th April 2024
Sam M's avatar
Sam M

Latest lowest rating:

1

Lame horse of a bank Having banked for over a decade with HSBC, I have seen fees increase, interest rates on saving fall to near zero, and absolutely no business support. ... Read more Reviewed on: 23rd June 2025
Darren S's avatar
Darren S
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About this product

HSBC business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at HSBC is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of HSBC business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

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HSBC Business Banking reviews (214)

Overall Good Business Bank

4
We have a good working relationship with HSBC, no problems. Reviewed on: 17th November 2014
Benson Wood Ltd's avatar
Benson Wood Ltd

Always deliver what I need from them

4
They have always provided the services I've needed / helped me with whatever the business has required. Easy access as well. Reviewed on: 11th November 2014
Paul Tranter Ltd's avatar
Paul Tranter Ltd

The key thing that makes them great for me is the business relationship manager

4
I realise that this is as much a review of my business manager as HSBC, but I think finding a great business manager is probably more important than the bank itself. My business manager is always there to help me and navigate what I need from HSBC Reviewed on: 23rd October 2014
AlanL's avatar
AlanL

Online experience is great, but the call queue times are epic!

3
I really like the ease of the online service. BUT when you need to call them the call queue time can be pretty long. When chasing up the application I spent 35min on hold. Gave up in the end...frustrating! Reviewed on: 14th October 2014
Michael Fotis's avatar
Michael Fotis

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