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HSBC: Business Banking reviews

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2.13
Based on 213 reviews, last reviewed 14th Feb 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
18%
See only 4 star reviews
13%
See only 3 star reviews
8%
See only 2 star reviews
5%
See only 1 star reviews
56%

Latest highest rating:

5

Very helpful ,professional team ,good app ,easy to o... Very helpful ,professional team ,good app ,easy to operate ,hsbc stand up with my company during corona virus ,all time I revive nite for assistance, ... Read more Reviewed on: 13th April 2024
Sam M's avatar
Sam M

Latest lowest rating:

1

Nervous Breakdown with HSBC For over 50 years, I placed my trust in HSBC (formerly Midland Bank), holding four accounts with them. But in the past two years, that trust has been ... Read more Reviewed on: 14th February 2025
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David
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HSBC Business Banking reviews (213)

Always deliver what I need from them

4
They have always provided the services I've needed / helped me with whatever the business has required. Easy access as well. Reviewed on: 11th November 2014
Paul Tranter Ltd's avatar
Paul Tranter Ltd

The key thing that makes them great for me is the business relationship manager

4
I realise that this is as much a review of my business manager as HSBC, but I think finding a great business manager is probably more important than the bank itself. My business manager is always there to help me and navigate what I need from HSBC Reviewed on: 23rd October 2014
AlanL's avatar
AlanL

Online experience is great, but the call queue times are epic!

3
I really like the ease of the online service. BUT when you need to call them the call queue time can be pretty long. When chasing up the application I spent 35min on hold. Gave up in the end...frustrating! Reviewed on: 14th October 2014
Michael Fotis's avatar
Michael Fotis

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