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Admiral: Car insurance reviews

4.74
Based on 22,423 reviews, last reviewed 26th Feb 2026
200% increase in 5 star reviews
in the past 90 days
25% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
13%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Jess, the customer service representative makes my day Last year, I purchased a one-year car insurance policy for my brother-in-law, who just relocated to the UK, through Admiral car insurance, using my ow... Read more Reviewed on: 26th February 2026
Lauren's avatar
Lauren

Latest lowest rating:

1

Not recommended Got this insurance provider for my car and after for my home- since beginning I have problems to log in in my policy- few calls to technical support- ... Read more Reviewed on: 16th February 2026
Michaela H's avatar
Michaela H

About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22423)

Review of the Admiral, Car insurance:

Truly customer focused

4
I’ve been with one other car insurer but always find myself coming back to admiral. I’ve been with the sister companies aswell and all I can say is that they appear to be customer focused. I haven’t yet had to make a claim but I’m sure that the claim experience would match up to the current service I am receiving. What shocked me was when they made a pledge to reimburse everyone £25 - this shows that they are not choosing to profit on the amount of money saved due to COVID. They want to reward their customers for sticking to the guidelines (which clearly showed was being adhered to via the companies outgoings on claims) Reviewed on: 2nd August 2020

Great cover at great prices

5
Admiral offer the best multi cover for home and car insurance. Affordable and easy to contact Reviewed on: 18th August 2023

Excellent customer service

5
Had a chat at renewal time, very helpful, competitive quotes Reviewed on: 18th August 2023

Good price and good service

4
The customer advisor was excellent, really helpful. Reviewed on: 18th August 2023

Up-to-date

5
It is not easy to keep up with everything that changes in the fast moving time like ours. Admiral makes a great job for you via their informative newsletters. I read them because I do not want to get in troubles on the roads. Reviewed on: 18th August 2023

Great customer service

5
Had to write off my car - due to a drunk driver - Admiral talked me through the whole process, put me at ease and communicated at every stage. The whole process was far less stressful than I expected! Reviewed on: 18th August 2023

Easy and quick

5
It was my first time having to arrange my own car insurance and the whole process after finding the right one was quite easy and quick. Also enjoy the Admiral app specially the “my trips” tab Reviewed on: 18th August 2023

Best in town!

4
One of best insurance company in UK price wise and services Reviewed on: 18th August 2023

Excellent Customer Service

5
It was great communication and support from the customer service both before the insurance (getting information about the car insurance) and during my term. Thank you for making easier my first car insurance. Reviewed on: 18th August 2023

Telematics review

4
I got access to my telemarics score and it was average despite having a 979/1000 score rating on a telematics scoring app for same journeys Reviewed on: 18th August 2023

Admiral

5
Great customer service Really helpful Cheapest insurance i could find Would recommend Reviewed on: 18th August 2023

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