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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.74 (22423 reviews)

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4.74

Based on 22,423 reviews, last reviewed 26th Feb 2026

200% increase in 5 star reviews

in the past 90 days

25% increase in 1 star reviews

in the past 90 days

85%

13%

Latest highest rating:

5

Jess, the customer service representative makes my day Last year, I purchased a one-year car insurance policy for my brother-in-law, who just relocated to the UK, through Admiral car insurance, using my ow... Read more Reviewed on: 26th February 2026

Latest lowest rating:

1

Not recommended Got this insurance provider for my car and after for my home- since beginning I have problems to log in in my policy- few calls to technical support- ... Read more Reviewed on: 16th February 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22423)

Review of the Admiral, Car insurance:

Truly customer focused

I’ve been with one other car insurer but always find myself coming back to admiral. I’ve been with the sister companies aswell and all I can say is that they appear to be customer focused. I haven’t yet had to make a claim but I’m sure that the claim experience would match up to the current service I am receiving. What shocked me was when they made a pledge to reimburse everyone £25 - this shows that they are not choosing to profit on the amount of money saved due to COVID. They want to reward their customers for sticking to the guidelines (which clearly showed was being adhered to via the companies outgoings on claims) Reviewed on: 2nd August 2020

Avoid at all costs

It's been two months since my car was damaged outside my garage as a result of a crime that occurred. It has still not been fixed. I was told that this would not impact my no claims bonus as the accident that occurred was not my fault and was told I would get a letter to evidence this. I just recieved the letter and it says the complete opposite. My insurance is now up for renewal and they have asked me to pay £1700, which is an increase of more than £500!!! Absolutely shocking. I will be switching insurance providers and urge others to AVOID Reviewed on: 1st June 2023

No repair network

3 months after my accident and my car is still not repaired. There seems to be a problem with their repair network and I’m not the only one who’s been waiting this long. I’ve called multiple times just to be palmed off and told to wait for a repair date that never comes. Avoid at all cost ! Reviewed on: 1st June 2023

Good but put the prices up

I was with Admiral for a year and had no issues with them. The time came to renew and the monthly direct debit went up. I then went to Compare the Market where I found a better deal (which happened to be the company I was with a year previous, before I signed up with Admiral). Reviewed on: 1st June 2023

an amazing car insurance

Amazing car insurance, reliable, affordable and has helped me improve my driving! 10/10 recommend for everyone and anyone looking for a cheap car insurance Reviewed on: 31st May 2023

Great for car insurance

I have been with Admiral for a few years and I find them very good for car insurance. They are always happy to talk when it comes to renewing the insurance to make sure I can get the best price. Reviewed on: 31st May 2023

Amazing Service

So so helpful. Would happily recommend to anyone Reviewed on: 31st May 2023

Easy to use and great value

I have been with admiral for 3 years in total. When it came to renewing they doubled my premium but after getting a quote elsewhere and informing admiral they matched it and I paid the same two years running. It’s easy to add modifications and to see everything on the app. Reviewed on: 31st May 2023

Prices increased but discount given.

£130 increase in renewal, rang and got a discount of £60. Reviewed on: 31st May 2023

Been pretty good to me. No problems

Had them for roughly two years. Not had any issues. I wasn't happy when it came to renewal but when I contacted them they made sure I left happy. They even called me back to ask how I found everything. Never made a claim but did get my windows fixed. It was a strait forward process and I can only recommend Reviewed on: 31st May 2023

Easy to use

I like the app which tells me I've been driving well and gives me a discount Reviewed on: 31st May 2023

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