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Admiral: Car insurance reviews

4.74
Based on 22,423 reviews, last reviewed 26th Feb 2026
89% decrease in 5 star reviews
in the past 90 days
17% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
13%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Jess, the customer service representative makes my day Last year, I purchased a one-year car insurance policy for my brother-in-law, who just relocated to the UK, through Admiral car insurance, using my ow... Read more Reviewed on: 26th February 2026
Lauren's avatar
Lauren

Latest lowest rating:

1

Not recommended Got this insurance provider for my car and after for my home- since beginning I have problems to log in in my policy- few calls to technical support- ... Read more Reviewed on: 16th February 2026
Michaela H's avatar
Michaela H

About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22423)

Review of the Admiral, Car insurance:

Very easy to contact and buy on the web.

5
Very easy to contact and buy on the web. I made a mistake when applying but this was quickly rectified using on line chat service. Reviewed on: 4th September 2024

Purchased car insurance on line for a new vehicle; b...

3
Purchased car insurance on line for a new vehicle; but there are a limited choice of Kia Sportage vehicle models available. Made a choice but the incorrect engine rang immediately when the V5 came through but was charged £60 for changing policy . No choice but to pay, no flexibility with the agent. Very dissatisfied with service to date. Reviewed on: 8th August 2024

Very good customer service!

5
Have been with Admiral for a number of years and always received excellent customer service both at renewal and with other matters. Had one slightly negative experience recently which was so unusual for Admiral that I reported it. I was contacted and reassured that it would be deslt with by providing further training for the individual concerned and also received a one off goodwill compensation gesture of a small cashback amount. Awesome customer service! Reviewed on: 8th August 2024

Excellent choice

5
The customer support provided me with everything I needed. Quick, easy, amazing! Reviewed on: 8th August 2024

Best insurance price.

5
Best insurance price was very simple and easy to complete and the black box was fitted on time and smoothly Reviewed on: 8th August 2024

Affordable

5
Among other company I find Admiral very cheap Reviewed on: 8th August 2024

The insurance firm have good customer service and pr...

4
The insurance firm have good customer service and pricing Reviewed on: 8th August 2024

Business for the future

4
Understanding professional business for the future Reviewed on: 8th August 2024

Great car insurance

5
When setting up my car insurance they were extremely helpful over the phone and were quick to answer and questions that I had and gave me a great price Reviewed on: 8th August 2024

I liked that Admiral Has made it easy

4
I liked that Admiral made everything simple for me to follow as a first time user and only recently passing my test, I felt that I was in safe hands Reviewed on: 8th August 2024

The whole process from start to finish was easy.

5
The whole process from start to finish was easy. As with many people, my insurance has shot up this year. Admiral’s quote was not quite the cheapest, but gave the best value for money overall. Having access via the app is also appreciated Reviewed on: 8th August 2024

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