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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.74 (22423 reviews)

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4.74

Based on 22,423 reviews, last reviewed 26th Feb 2026

67% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

13%

Latest highest rating:

5

Jess, the customer service representative makes my day Last year, I purchased a one-year car insurance policy for my brother-in-law, who just relocated to the UK, through Admiral car insurance, using my ow... Read more Reviewed on: 26th February 2026

Latest lowest rating:

1

Not recommended Got this insurance provider for my car and after for my home- since beginning I have problems to log in in my policy- few calls to technical support- ... Read more Reviewed on: 16th February 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22423)

Review of the Admiral, Car insurance:

Helpful insurance company

Great insurance company, easy to speak to a real human, very understanding staff, good deals. No problems with payout Reviewed on: 22nd August 2023

Amzing company

Updated insurance great, cheaper each year. Good communication Reviewed on: 8th August 2024

Steps to get your insurance is easy and straight fow...

Steps to get your insurance is easy and straight foward , using the admiral app makes it very easy to modify your insurance policy Reviewed on: 8th August 2024

Car insurance

Car insurance was a lot cheaper than other insurers. It was easy to set up. Reviewed on: 8th August 2024

Great value

I’ve been with admiral for a couple of years and they provide good value for money with their Multicar insurance - both our cars are insured with them. Their app is a bit clunky but it’s good enough to make changes or updates. Customer service always pleasant and helpful. Reviewed on: 8th August 2024

They havent stepped a foot wrong and always keep me...

They havent stepped a foot wrong and always keep me up to date with any deals, offers or information Reviewed on: 8th August 2024

Reliably Cheaper

Admiral usually the best offer in terms of price and reliability Reviewed on: 8th August 2024

Easy to buy car insurance , helpful and friendly staff

Easy to buy car insurance , helpful and friendly staff Reviewed on: 8th August 2024

Renewals

Good value but every year when the renewal comes through I have to compare to other companies and then ring to get it lowered Reviewed on: 8th August 2024

I got black box insurance and gets regular info abou...

I got black box insurance and gets regular info about my driving experience that makes my driving better day by day Reviewed on: 8th August 2024

I have had a mixed experience with Admiral Insurance.

I have had a mixed experience with Admiral Insurance. While there are some positive aspects, several inconsistencies and issues have left me feeling frustrated. Customer Service: The representatives at Admiral Insurance have generally been polite and responsive. When I contacted them about financial difficulties, one department was understanding and removed £160 from my payment plan. This gesture was greatly appreciated and helped alleviate some immediate financial stress. However, my experience with their services has been far from seamless. The day after the helpful adjustment, another department added over double amount to my payment plan because of my unemployment status. This sudden and substantial increase was surprising. Later I told them there were also inaccuracies in my policy details. At one point, they recorded that I held my license for 1 year and 7 months. After I corrected this to 1 year and 1 month, they added another £159 to my payment plan. This increase seemed excessive for what should have been a straightforward correction. And later they telling me to arrange another insurance policy if you think admiral is expensive. Reviewed on: 8th August 2024

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