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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.74 (22423 reviews)

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4.74

Based on 22,423 reviews, last reviewed 26th Feb 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

13%

Latest highest rating:

5

Jess, the customer service representative makes my day Last year, I purchased a one-year car insurance policy for my brother-in-law, who just relocated to the UK, through Admiral car insurance, using my ow... Read more Reviewed on: 26th February 2026

Latest lowest rating:

1

Not recommended Got this insurance provider for my car and after for my home- since beginning I have problems to log in in my policy- few calls to technical support- ... Read more Reviewed on: 16th February 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22423)

Review of the Admiral, Car insurance:

Helpful insurance company

Great insurance company, easy to speak to a real human, very understanding staff, good deals. No problems with payout Reviewed on: 22nd August 2023

Great quotes

I have insured my car with Admiral for a number of years now as they have come up cheapest for me on comparison sites each year and have great customer service whenever I have needed to contact them with ease. Reviewed on: 24th August 2023

Outstanding service

I've had great service from all the staff when needed. I can change my info easily on there website. Reviewed on: 24th August 2023

good enogh

good enogh good enogh good enogh good enogh Reviewed on: 24th August 2023

Great Company

Admiral have shown that they are willing to go the extra mile to help customers. Easy service to use, very helpful and friendly customer service. Would recommend. Reviewed on: 24th August 2023

Very good value, and good customer service

Admiral offer good discounts if you have multiple policies, and I've found them to reward loyalty more than other insurers. Reviewed on: 24th August 2023

Admirable in their support!

I have a multicover policy - 2 cars and home insurance and I am very happy with the cover I receive and the customer service experience that goes with it. Financially speaking, Admiral are never the most expensive and are also willing to adjust pricing when asked. I have been a customer for several years now and am very happy with it - the customer services reps have been particularly good and always take the time to do their job properly. 5 stars from me! Reviewed on: 24th August 2023

Friendly and helpful service

We needed to insure our new electric car and they provided an easy to use and friendly service, advising us of the best possible price, with the cover we wanted. Reviewed on: 24th August 2023

Great value

Admiral is already one of the cheapest companies on searches, but combining car, home and travel on the one policy, saves you even more money. Can’t fault that! Reviewed on: 24th August 2023

They don't like to make it easy for you

I had car insurance already with Admiral and after several phone calls from them selling me the multi car "deal" I gave in and moved my cars in the household to them. Then later the renewal quote arrived and it was as expected a major jump up in premium cost. A quick comparisons of other insurers for the cars individually I was shocked to find it a lot cheaper. Tried to cancel with the bot online and as usual “computer said no”. Had to ring up and speak to an agent which after much faffing around, including being transfer to another representative I did price got to something similar to quotes found online. Having spent well over an hour on all this I gave in and renewed with Admiral as was at the end of my tether. In hindsight wish I hadn’t as realised when going over the documents a few weeks later that to make it “a more competitive price” the value to car had lowered, estimated mileage was lowered, and named driver had been dropped. I really don’t know how they get away with continuing to advertise that their multi car deal is cheaper when it clearly isn’t. Looking forward to when I can leave and even made a note in the Calendar for next year saying “do not auto renew” Reviewed on: 24th August 2023

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