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Allianz: Car insurance reviews

Name: Car insurance
Rating: 4.84 (1345 reviews)

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4.81

Based on 1,345 reviews, last reviewed 19th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

4

Not bad for money good customer service Not bad for money good customer service Reviewed on: 5th September 2025

Latest lowest rating:

1

Allianz is probably the worst company i have ever de... Allianz is probably the worst company i have ever dealt with from all companies and not just insurance, almost every agent has been rude with an aggre... Read more Reviewed on: 19th November 2025

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About this product

Allianz provide two levels of car insurance. The Allianz Essentials policy covers the basics and the Allianz policy offers more cover including motor legal protection.

With Allianz, you manage your car insurance policy online, you only call if you need to make a claim. There are no admin charges for making any changes.

Allianz car insurance reviews help you find out what it’s like to be a customer. If you’ve used Allianz before, you can also leave a review and share your experience.

Allianz Car insurance reviews (1345)

Review of the Allianz, Car insurance:

Poor communication and total disregard to their customers

Had a minor incident on a motorway where a tire blowout on a lorry damaged my front of the car. I spoke to Allianz and they got the car to the repair centre very quickly but I had to pay £370 excess. I had a dashcam where the whole video was sent across to them and they said that me paying this excess is only temporary and I will receive it back. Well....that was a big fat lie, they kept saying they have instructed solicitors to chase for my money back etc etc and for about 6 months since saying that nothing has happened. After making a complaint they admitted that they havent been keeping in touch with me and nothing has been done on my case and offered me £200 compensation as a result of it. However its not the compensation that is the problem, my no claims have been affected and their false promises and bunch of lies. Now the matter has been passed onto Ombudsman as once they have your money they are not interested in fighting your corner and just play the blame game and change their story every time. Wouldn't be using them again!! Its true what they say is that to see the true colour of the company you have to have an accident and see what they are like sadly. Reviewed on: 13th June 2017

Allianz Excellent !

Allianz who have taken over Liverpool Victoria, who also underwrite other vehicle insurance policies including Flow & Highway, are the best insurers anyone could hope to have on their side, their customer care & service is 2nd to none & I cannot fault. Feel very rest assured with them. Thank You All So Much ! Reviewed on: 22nd October 2024

Easy to use website - good price renewal

Easy to use website - good price renewal Reviewed on: 22nd October 2024

My experience has been great so far

My experience has been great so far Reviewed on: 21st October 2024

Competitive and easy

Such an easy renewal experience and a very competitive quote. Reviewed on: 21st October 2024

Simple and easy

Just insured with Allianz straight forward and simple and also a fantastic price Reviewed on: 21st October 2024

I found this company very knowledgable and so helpful

I found this company very knowledgable and so helpful Reviewed on: 21st October 2024

Top notches

Excellent value for money , great for the o er 50s Reviewed on: 20th October 2024

I have been with Flow insurance for years, now they...

I have been with Flow insurance for years, now they have changed to Allianz.Ever had any problems with them. Loved their services. And I will stick with them for many years. They care about their customers. I'm a very happy customer. Keep up good work. Thank you Reviewed on: 20th October 2024

Car insurance set up was easy and straight forward t...

Car insurance set up was easy and straight forward to set up. Website was easy to navigate and app looks easy to use. Reviewed on: 20th October 2024

Feedback

Great when I had an accident although renewal price too is too much Reviewed on: 20th October 2024

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