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American Express: American Express Credit Card reviews

Name: American Express Credit Card
Rating: 4.06 (94 reviews)

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3.49

Based on 94 reviews, last reviewed 14th May 2025

75% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

62%

16%

Latest highest rating:

4

Great offers on everyday purchases Great offers on everyday purchases Reviewed on: 21st April 2025

Latest lowest rating:

1

! AVOID!!! You have been warned Just freeze your accounts with no notice or reason! They don’t care about you at all ! No one to talk to as all they can say is that it is automated .... Read more Reviewed on: 14th May 2025

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About this product

American Express American Express Credit Card reviews (94)

Review of the American Express, American Express Credit Card:

low credit limit

they wouldnt increase my credit limit even when i asked Reviewed on: 9th February 2023

Brillant provider Crrdit cards

Great American Express, easy app and very good customer service Reviewed on: 16th January 2023

Terrible company that doesn't care

American express are a company that doesn't care about their customers. They do not read customers communications and they do not communicate. I would highly recommend staying away from the brand. Reviewed on: 13th January 2023

Platinum Cashback card

Nice to have a cashback card with no annual fee, supplemented with further offers and the Shop Small campaign. Reviewed on: 3rd April 2022

Well it's amex

App is quite good. Plenty of schemes and offers. Only issue is being AMEX it can't be used everywhere. Reviewed on: 26th February 2022

It's so much good that you will stop using any other cards.

The best thing about having AMEX is that you never wait several minutes to connect to the customer service team. The max time I have ever waited is like 2-3minutes. Issues are solved on the spot no waiting or call later kind of silly responses. Customer agent knows that he/she is doing or needs to do. Reviewed on: 27th January 2022

Finance

Not acceptable in some stores . Mostly use it to order stuff online. High interest rate Reviewed on: 31st July 2021

Superb customer service

Always professional and customer-focussed Reviewed on: 8th July 2021

Excellent app, great customer care

The app is very user friendly and the statements are very clear. When I raised a query It was dealt with swiftly and efficiently. Also have a good cash back scheme, especially for the first 3 months Reviewed on: 15th June 2021

Great service, great card

Very good benefits and excellent customer service. Very happy with my Amex credit card Reviewed on: 14th June 2021

Great customer service and fraudulent identification in.

I’ve had issues with chargers and they are great to get refunds. Also identified a fraudulent transaction before processing a 3,250 US dollar charge for an online reservation with Philippine Airlines. Reviewed on: 14th June 2021

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