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American Express: Credit Card reviews

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4.46
Based on 122 reviews, last reviewed 13th Jun 2025
100% increase in 5 star reviews
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Latest highest rating:

5

Great choice of cards offering rewards. Great choice of cards offering rewards. Love my Marriott Bonvoy card Reviewed on: 13th June 2025
Lukasz Bohdan's avatar
Lukasz Bohdan

Latest lowest rating:

2

Normally a fan... Tried to cancel a card, but as I no longer have the card...was told I had to write in. When asked if I could cancel via a secure message (I still hav... Read more Reviewed on: 12th February 2017
Michael Fotis's avatar
Michael Fotis
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About this product

American Express Credit Card reviews (122)

Review of the American Express, Credit Card:

AMEX Platinum Credit Card

3
Great cashback rewards but AMEX is still not accepted in a lot of places and contactless seems hit and miss compared to Mastercard or Visa. Good customer service. Reviewed on: 17th January 2018
Lee Whittaker's avatar
Lee Whittaker

Exceptional custoner sevice.

5
I applied for the platinum everyday cashback credit card recently after poor service and security with a well known supermarket Clubcard credit jcard .abd found them to completely the opposite ie they were extremely professional, efficicuent, helpful, and knowledgeable and the process, including pin, only took 5 days and my credit limit was 3 times as much! What really impressed me was the fact that they immediately followed this up with a detailed survey and their tight security process. Although their scope isn’t as extensive as other cards - so I have a backup card - they cover most larger retailers and services and said they’re exoandibg all the time. Reviewed on: 9th December 2018
Louli's avatar
Louli

Good Rewards

3
Good rewards but not all shops take AMEX. Reviewed on: 1st June 2018
Lee Whittaker's avatar
Lee Whittaker

A good card but not accepted everywhere

4
I enjoy some cashback but it's really hit or miss whether places will accept an Amex card. Reviewed on: 4th April 2018
Sarah Webb's avatar
Sarah Webb

Great card with great benefits

5
The Amex Platinum card is a great card with great benefits Reviewed on: 10th February 2018
steven@sjmiles.co.uk's avatar
[email protected]

Execellent

5
Friendly service are good. And quick Reviewed on: 2nd July 2017
Anicia saunders's avatar
Anicia saunders

Good Rewards

4
American Express offer good rewards including cashback and nectar points. However, not widely accepted, especially in smaller outlets and independents. Reviewed on: 9th June 2017
Lee Whittaker's avatar
Lee Whittaker

Great 5% cashback on purchases

4
OK so you can't use it everywhere but the Platinum Everyday Cashback card gives you a very tasty 5% return with a maximum payback of £100. Reviewed on: 9th June 2017
Owen Richards's avatar
Owen Richards

Fast and efficient

5
The procedure was very straight forward, I made the enquiry for what I wanted and the reply came back straightaway. Reviewed on: 30th May 2017
Aju thomas's avatar
Aju thomas

The power of amex

5
The power of amex is amazing but their customer service could be a bit more helpful Reviewed on: 8th May 2017
Alice brett's avatar
Alice brett

Outstanding

5
I use American Express mainly for my work / travel expenses . Their service is miles ahead of Any other card. They answer within seconds, are always extremely courteous and give you solutions rather than reading from a script Reviewed on: 7th May 2017
Paolo bafico's avatar
Paolo bafico

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