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Aviva: Car Insurance reviews

3.59
Based on 514 reviews, last reviewed 23rd Feb 2025
100% decrease in 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
50%
See only 4 star reviews
23%
See only 3 star reviews
5%
See only 2 star reviews
1%
See only 1 star reviews
21%

Latest highest rating:

5

Aviva Zero online Car insurance. Just took out car insurance with Aviva Zero online. Very good proce with far better excess offer than my previous insurer. Website and information was... Read more Reviewed on: 20th November 2024
SimonR's avatar
SimonR

Latest lowest rating:

1

Aviva ..Age discrimination in my opinion Well I got my renewal from Aviva at the end of last year to be told my premium was increasing by over 70% no logical reason given ….it was take it or ... Read more Reviewed on: 23rd February 2025
Douglas L's avatar
Douglas L

About this product

The Aviva car insurance reviews on Smart Money People come from drivers like you. We’ve got hundreds of genuine Aviva car insurance reviews to help you decide if Aviva is the right company for your needs, budget, and vehicle.

With over one million customers, Aviva is one of the largest UK car insurance providers, with policies spanning different vehicle types and various levels of cover. Your car insurance is an ongoing financial commitment, and provides import
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Aviva Car Insurance reviews (514)

Review of the Aviva, Car Insurance:

Car Insurance Reviewer

5
Really helpful, very polite staff. Good prices, but they are not on comparison sites you have to check separately. Claims dealt with quickly and efficiently. Reviewed on: 14th July 2016

Good terms and value

5
Been with them for a few years now. Auto-Renewals have been competitive. It even went down this year. Reviewed on: 6th September 2024

Would recommend

5
I had Aviva Car insurance for 1 year and cannot complain. Lovely staff on the phone, they offered me a discount for my insurance. Would recommend. Reviewed on: 5th September 2024

Aviva car insurance policy change

4
When switching cars, it was really easy to move my policy over to my new vehicle and the customer service assistance was polite and patient on the phone when explaining the process. The policy premium, however, did increase substantially and there was a lack of information on what factors had caused the rise - there could certainly be more transparency in that respect. Reviewed on: 5th September 2024

Decent price for a well known company.

5
With huge price rises for car insurance this year, I looked to change insurers but wanted the assurance of 5 star quality. Som quotes came from companies that I had never heard of but Aviva consistently came near the the top of comparison website quotes (it makes sense to check a number, the price varied from each one) Completing the application as simple, and the information supplied seemed relatively easy to read and understand. Reviewed on: 5th September 2024

Prompt service and easy to contact re queries.

5
Prompt service and easy to contact re queries. realistic premium. Reviewed on: 5th September 2024

Surprised to receive a reasonable quote for a senior...

5
Surprised to receive a reasonable quote for a senior citizen. Application online was easy. Reviewed on: 4th September 2024

Extremely efficient and good service

5
Extremely efficient and good service Reviewed on: 4th September 2024

My motorhome was damaged whilst in for it's MOT, Avi...

1
My motorhome was damaged whilst in for it's MOT, Aviva are their insurers through their broker. The damage occured in December 2024 and the matter is still going on. They don't accept that I will suffer consequential loss as a result of my vehicle being in the repairers for 2-3 weeks and their engineer has suggested a cash settlement in lieu but their offer won't cover the cost of the repair if I use the repairer we agreed on as the estimate is incomplete. Nightmare. ... Reviewed on: 4th September 2024

Aviva Great value

5
Been insured with Aviva for years always get Great value. Reviewed on: 4th September 2024

Simple application, easy to use website

5
Simple application, easy to use website and all policies and products in one place Reviewed on: 4th September 2024

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