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Aviva: Car Insurance reviews

Name: Car Insurance
Rating: 3.82 (508 reviews)

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3.67

Based on 508 reviews, last reviewed 20th Nov 2024

12% decrease in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

50%

23%

20%

Latest highest rating:

5

Aviva Zero online Car insurance. Just took out car insurance with Aviva Zero online. Very good proce with far better excess offer than my previous insurer. Website and information was... Read more Reviewed on: 20th November 2024

Latest lowest rating:

1

My motorhome was damaged whilst in for it's MOT, Avi... My motorhome was damaged whilst in for it's MOT, Aviva are their insurers through their broker. The damage occured in December 2024 and the matter is ... Read more Reviewed on: 4th September 2024

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About this product

The Aviva car insurance reviews on Smart Money People come from drivers like you. We’ve got hundreds of genuine Aviva car insurance reviews to help you decide if Aviva is the right company for your needs, budget, and vehicle.

With over one million customers, Aviva is one of the largest UK car insurance providers, with policies spanning different vehicle types and various levels of cover. Your car insurance is an ongoing financial commitment, and provides important protection should an unfortunate incident occur, so it really is worth taking the time to make an informed decision. Our reviews on Aviva car insurance cover everything from multi car insurance, to electric car insurance, to young driver policies, so you’re sure to find some that are relevant to you.

And remember, if you've used Aviva before, you can also leave a review to help other drivers. Not sure what to write about? Share your experiences on customer service, or setting up a policy, or give your thoughts on whether it’s good value for money. You may also want to offer details on how efficient the claims process was for example. Don’t forget to include what kind of policy you’ve taken out too; this is all really valuable information for drivers doing their research.

Smart Money People is the UK’s largest financial services review site. Together, we can help to increase trust and transparency in financial services. Read or write an Aviva car insurance review below.

Aviva Car Insurance reviews (508)

Review of the Aviva, Car Insurance:

Claim not handled well

When you claim you learn how good a company they are or as in Aviva's case they could improve. They have no cover in place when you claim handler goes on holiday so your emails just go unanswered. Overall my claim was poorly handled Reviewed on: 13th September 2018

Had a new policy with them last year, ran like clock...

Had a new policy with them last year, ran like clockwork, ncb checked, sent paperwork as i am a bit old fashioned. Best part their renewal was one of the cheapest I found,so no need to change company, first time ever. You can reach them on the phone too. Reviewed on: 25th August 2024

Aviva provide car insurance at a great price.

Aviva provide car insurance at a great price. Their website is very user friendly and policy documents easy to access. Would highly recommend for insurance! Reviewed on: 24th August 2024

Very easy to use and very quick to respond

Very easy to use and very quick to respond Reviewed on: 24th August 2024

A reasonable rate amongst the cash grabbers!

Kept my car insurance at the same rate as my previous provider from last year, a miracle amongst the hundreds of pounds of increases I know others have been getting.When I registered I didn't receive an email and their customer service was great and able to advise me of a small technical issue causing the delay. Once all came through it's all been smooth sailing. Reviewed on: 24th August 2024

They offer competitive prices, transactions are easy

They offer competitive prices, transactions are easy Reviewed on: 24th August 2024

Online policy

Very easy to apply for and manage the your policy online - easy to make changes in-year. So much better than using a broker. After making a change you can download your new insurance certificate - in fact you can download your certificate at any time, which is useful if you find you need a copy for your employer if you're claiming mileage expenses. Reviewed on: 24th August 2024

Excellent AVIVA car insurance and pension services

I have been with AVIVA car insurance for several years. It provides great value for money, excellent services. I also have got my pension plan with AVIVA for many years, and I have never been disappointed with the services. I would highly recommend AVIVA to friends, relatives and colleagues. Reviewed on: 23rd August 2024

Easy to set up, clear information and a competitive...

Easy to set up, clear information and a competitive rate. Reviewed on: 23rd August 2024

Managed to get a much better deal via comparison site.

Managed to get a much better deal via comparison site. Same deal was available elsewhere at almost double the price! Same company! Reviewed on: 23rd August 2024

Poor customer experience and value for money

Poor customer experience and value for money Reviewed on: 23rd August 2024

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