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Aviva: Car insurance reviews

Name: Car insurance
Rating: 3.7 (553 reviews)

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3.70

Based on 553 reviews, last reviewed 20th Feb 2026

95% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

50%

23%

21%

Latest highest rating:

5

Aviva for Value Aviva were the cheapest quote for renewing my car insurance by far Reviewed on: 22nd January 2026

Latest lowest rating:

1

I had an accident a woman hit me in the parking lot... I had an accident a woman hit me in the parking lot in the side of the car I contacted Aviva and they didn't do anything about it and they don't do it... Read more Reviewed on: 20th February 2026

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About this product

Aviva provides award-winning car insurance for UK customers.

Aviva car insurance covers you against the cost of accidents, damage and theft. The cover you get and how much for, is down to the level of insurance you choose. Aviva also offer car insurance for electric and hybrid vehicles.

Aviva car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Aviva before, you can also leave a review and share your experience.

Aviva Car insurance reviews (553)

Review of the Aviva, Car insurance:

Excellent company offering insurance products to cov...

Excellent company offering insurance products to cover every need. Reviewed on: 8th September 2024

Reliable, professional and affordable

I have been with Aviva car insurance for at least 3 years now. I am very pleased with the customer service, easy to contact, very helpful and professional. And the most importantly the prices are good. Reviewed on: 5th July 2017

No comments

The easiest and good insurance I ever worked Reviewed on: 5th July 2017

Comprehensive and simple

I use Aviva to insure my car. The policy is very straightforward so I do not worry about nasty surprise fees. The price is competitive and I have had a good customer service experience. Reviewed on: 5th July 2017

Respectable

Aviva are a respected company with a big known name and for a reason. Their comprehensive insurance includes a lot more than other companies would with a well suiting price and package. They also take into account driving licence years in total from learners which really helped me when buying my first insurance. Would highly recommend Reviewed on: 5th July 2017

Great Price

Great price. Luckily haven't needed to make a claim so cannot comment on there service. Reviewed on: 4th July 2017

Verygood

Very good affordable easy to use Reviewed on: 4th July 2017

Good value for money and service

Dissappointed that they do not give you their best renewal quote first time but I do not think they are alone in that! Reviewed on: 4th July 2017

Excellent Insurace

They always offer me the best price over the phone when I renew my insurance. They are always very helpful when I have spoken to them and they have a great policy that works well for me. Reviewed on: 4th July 2017

Great customer service

I've had a few issues with my payments due to my employer changing dates. Aviva was so helpful to put forward the dates with out a charge there customer service is second to none very understanding and helpful and there prices are cheap Reviewed on: 22nd June 2017

way to go!

Have had Aviva car insurance for a couple years now and so far they could give us the best price - way to go - Aviva! Reviewed on: 8th June 2017

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