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Aviva: Car Insurance reviews

Name: Car Insurance
Rating: 3.82 (510 reviews)

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3.65

Based on 510 reviews, last reviewed 30th Nov 2024

69% decrease in 5 star reviews

in the past 90 days

80% decrease in 1 star reviews

in the past 90 days

51%

23%

20%

Latest highest rating:

5

Aviva Zero online Car insurance. Just took out car insurance with Aviva Zero online. Very good proce with far better excess offer than my previous insurer. Website and information was... Read more Reviewed on: 20th November 2024

Latest lowest rating:

1

Worse experience every trying to get car insurance c... Worse experience every trying to get car insurance cover avoid at all costs Reviewed on: 30th November 2024

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About this product

The Aviva car insurance reviews on Smart Money People come from drivers like you. We’ve got hundreds of genuine Aviva car insurance reviews to help you decide if Aviva is the right company for your needs, budget, and vehicle.

With over one million customers, Aviva is one of the largest UK car insurance providers, with policies spanning different vehicle types and various levels of cover. Your car insurance is an ongoing financial commitment, and provides important protection should an unfortunate incident occur, so it really is worth taking the time to make an informed decision. Our reviews on Aviva car insurance cover everything from multi car insurance, to electric car insurance, to young driver policies, so you’re sure to find some that are relevant to you.

And remember, if you've used Aviva before, you can also leave a review to help other drivers. Not sure what to write about? Share your experiences on customer service, or setting up a policy, or give your thoughts on whether it’s good value for money. You may also want to offer details on how efficient the claims process was for example. Don’t forget to include what kind of policy you’ve taken out too; this is all really valuable information for drivers doing their research.

Smart Money People is the UK’s largest financial services review site. Together, we can help to increase trust and transparency in financial services. Read or write an Aviva car insurance review below.

Aviva Car Insurance reviews (510)

Review of the Aviva, Car Insurance:

Great and easy to use

Fantastic customer service always polite and helpful - very knowledgeable Reviewed on: 15th April 2023

Customer service is amazing.

Customer service is amazing. When a 3rd party hit my car Aviva did everything they could to make things as easy as possible to sort. I was kept informed at all stages and felt reassured throughout the process. The repairs were carried out quickly, solicitors found and replacement car sourced quickly. Within a very short time the whole process was completed and my car repaired to a very high standard with works guaranteed. Any queries I had were dealt with promptly and efficiently. Staff were very courteous and thorough. Reviewed on: 23rd August 2024

We have been with Aviva for 3 years with our car ins...

We have been with Aviva for 3 years with our car insurance I am not loyal to any company and always look for the best deal for me (it may not be the cheapest) Aviva have matched or got very close to the best quote which is why we have been with them so long Reviewed on: 23rd August 2024

.Premiums are competitive

Have two cars insured with Aviva so get a discount. . Renewal process is so easy and the website and app are great and handy to use. Reviewed on: 23rd August 2024

Great customer experience / great staff

Great customer experience when i had a accident which wasnt my fault Reviewed on: 23rd August 2024

Best quote a few years in a row - can’t...

Best quote a few years in a row - can’t be beaten Reviewed on: 23rd August 2024

Great insurance , great customer service

Great insurance , great customer service Reviewed on: 23rd August 2024

There app is very easy to navigate.

There app is very easy to navigate. I also have life insurance with them . Reviewed on: 23rd August 2024

I had a great quote and service when looking for car...

I had a great quote and service when looking for car inaurance Reviewed on: 23rd August 2024

Excellent website which is easy to use

Excellent website which is easy to use and has everything in one place. Reviewed on: 23rd August 2024

Highly recommend Aviva for car insurance.

I've purchased 2 separate car insurance policies and the experience was excellent and the prices were too. I haven't needed to contact them for anything else yet but I'm sure if I did that would be excellent as well. Reviewed on: 23rd August 2024

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