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Aviva: Car insurance reviews

Name: Car insurance
Rating: 3.79 (517 reviews)

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3.60

Based on 517 reviews, last reviewed 2nd Apr 2025

50% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

50%

23%

21%

Latest highest rating:

5

Claim response Helpful sorted all aspects of accident Reviewed on: 2nd April 2025

Latest lowest rating:

1

Would have left zero stars if possible. Would have left zero stars if possible. Do not use this rip off insurance company! I just changed my car and gone from group 36 down to group 22, I ex... Read more Reviewed on: 27th February 2025

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About this product

Aviva provides award-winning car insurance for UK customers.

Aviva car insurance covers you against the cost of accidents, damage and theft. The cover you get and how much for, is down to the level of insurance you choose. Aviva also offer car insurance for electric and hybrid vehicles.

Aviva car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Aviva before, you can also leave a review and share your experience.

Aviva Car insurance reviews (517)

Review of the Aviva, Car insurance:

Great and easy to use

Fantastic customer service always polite and helpful - very knowledgeable Reviewed on: 15th April 2023

Great customer experience / great staff

Great customer experience when i had a accident which wasnt my fault Reviewed on: 23rd August 2024

Best quote a few years in a row - can’t...

Best quote a few years in a row - can’t be beaten Reviewed on: 23rd August 2024

Great insurance , great customer service

Great insurance , great customer service Reviewed on: 23rd August 2024

There app is very easy to navigate.

There app is very easy to navigate. I also have life insurance with them . Reviewed on: 23rd August 2024

I had a great quote and service when looking for car...

I had a great quote and service when looking for car inaurance Reviewed on: 23rd August 2024

Excellent website which is easy to use

Excellent website which is easy to use and has everything in one place. Reviewed on: 23rd August 2024

Highly recommend Aviva for car insurance.

I've purchased 2 separate car insurance policies and the experience was excellent and the prices were too. I haven't needed to contact them for anything else yet but I'm sure if I did that would be excellent as well. Reviewed on: 23rd August 2024

Beat my review price by over £20, and Great experience

Beat my review price by over £20, with better policy, better excesses and great online experience with human help when required. Very impressed indeed. Reviewed on: 23rd August 2024

Great policy

Was very easy and reasonable policy. Switched from my long time provider due to cost and been very happy with them so far. All documents are online which is very convenient and I got discount through work which was fantastic savings too. Reviewed on: 22nd August 2024

Yep its good

Good price and good set of coverage in it, you pay for what you get and you get alot with them, good customer service and good online account and app which is user friendly Reviewed on: 22nd August 2024

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