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Bank of Scotland: Classic Account reviews

Name: Classic Account
Rating: 3.95 (111 reviews)

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3.94

Based on 111 reviews, last reviewed 13th Mar 2025

500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

49%

22%

15%

Latest highest rating:

5

Great bank Very informative and helpfull staff whenever I have a query. Reviewed on: 7th March 2025

Latest lowest rating:

2

Not good rates but good customer service which is a... Not good rates but good customer service which is a plus Reviewed on: 13th March 2025

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About this product

Bank of Scotland is a commercial and clearing bank, part of Lloyds Banking Group. The Bank of Scotland Classic Account is one of the bank’s current accounts. It has opportunities to earn interest and cashback with selected retailers, as well as offering overdraft options. Account holders can also take advantage of a mobile banking app packed with features and benefits.

Finding the right bank account for your financial needs is important. We collect Bank of Scotland Classic Account reviews to give you valuable insight into the account and provider. Make an informed decision by reading the reviews on Smart Money People.

Find out how long account holders have had their Classic Account with Bank of Scotland. Read about the main pros and cons they’ve experienced so far. Learn more about the mobile banking app and the most beneficial features it has. Find out if existing account holders would recommend the account to their family and friends. Read about experiences with the customer service team. All of this and more can be found in our Bank of Scotland Current Account reviews.

If you have a Bank of Scotland Classic Account, write an honest review today. Tell us why you chose this account and whether it’s your main bank account. Have you been satisfied with the account so far? Do you use the cashback opportunities and would you say they’re worthwhile? What are your favourite features of the mobile banking app? Have you encountered any issues with the account, and if so, how well did the provider resolve them? Whether good or bad, write a Bank of Scotland Classic Account review. Together, we can help people like you make better financial decisions.

Bank of Scotland Classic Account reviews (111)

Review of the Bank of Scotland, Classic Account:

Excellent Account

Bank of Scotland came in and helped me when no one would. I was struggling t get a bank account that didn't charge a fee after losing my bank account with RBS. I had finally gotten a job, after a long period of unemployment, but it hinged on my getting a bank account. They were helpful quick and above all so respectful and made sure I was treated with the respect all are due. I cant recommend them enough. Reviewed on: 16th April 2019

The pervasive impact of white mediocrity

The branch in Morningside Edinburgh is grossly inefficient and run by a manager who struts around with an iPad asking people inane things like, ‘how are you with the cash machine, alright?’, but he couldn’t help me to get a diary slot in his colleague’s diary to set up an Executor Account. The cashiers seem fine but don’t try to do anything out of the norm. Can’t do it online, can’t do it in branch so I will take my business to another bank. Reviewed on: 24th May 2024

No local banks and low interest rates.

No local banks and low interest rates. Online help is difficult Reviewed on: 24th May 2024

BOS is my first and last bank!

Bank of Scotland was my very first bank and it could not have been simpler to start up and get my life going, BOS is by far the safest and most reliable bank I have ever had the pleasure to hold my money in. Reviewed on: 2nd April 2024

I have been with this bank for years and found them...

I have been with this bank for years and found them to be better than the last one I was with and it costs less to do so. Reviewed on: 19th March 2024

Classic Current Account.

Classic Current Account. Works very well for me. Cheque Book and Card that is a Debit Card. Great Online facility linked to my Savings Account and Credit Card and had my previous Cash ISA Accounts on it. Reviewed on: 16th February 2024

Review of old bank

Used them for decades, but just don't trust them or feel comfortable with them Reviewed on: 8th January 2024

best helpline to advise me when i use my log in credientails and need help

i have always been with Bank Of Scotland for over 40 years never any problems Reviewed on: 13th October 2023

First class, been with them over 50 years

I've always found BOS reliable and customer focused. Reviewed on: 14th August 2023

Simple to use bank

I like how bank of Scotlands mobile app is easy to use and simple to find the things you really need. I also love how fast it is to transfer money! Reviewed on: 5th April 2023

Great

Great customer service and banking app Reviewed on: 5th April 2023

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