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Barclaycard: Platinum credit cards reviews

Name: Platinum credit cards
Rating: 3.97 (314 reviews)

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3.83

Based on 314 reviews, last reviewed 14th Nov 2025

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

53%

21%

10%

13%

Latest highest rating:

5

Rewarded with cashback for using Rewarded with cashback for using Reviewed on: 17th June 2025

Latest lowest rating:

1

Barclaycard don't want prompt payers I have had a Barclaycard for a long time and had a credit limit of £9500. I thought I might as well increase it a bit to £10,000. Within a few weeks m... Read more Reviewed on: 14th November 2025

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About this product

Barclaycard Platinum credit cards are designed for purchases and balance transfers.

You can get 0% on spending and balance transfers across a range of terms. Depending on the Barclaycard Platinum credit card you choose, you may be charged a balance transfer fee.

Barclaycard Platinum credit card reviews help you find out what it’s really like to be a customer. If you’ve used Barclaycard before, you can also leave a review and share your experience.

Barclaycard Platinum credit cards reviews (314)

Review of the Barclaycard, Platinum credit cards:

Worst Customer Service ever

After excepting a credit card offer from Barclays through my AARP membership, I immediately gave them information for two balance, transfers. The balance transfers with 0% interest were the sole reason I excepted the credit card offer to begin with. After waiting a few weeks, one of my statement still was not reflecting that the transfer has been made.. When I contacted Barclays, they told me that it failed to process, but they could not tell me why. When I asked how to resolve it, they said they could not help me as it had been over 45 days and I was required to do the transfer in that time period. I spoke with a customer care center supervisor named Kevin, who assured me that he could see that I had provided all information necessary for the balance transfer well ahead of the 45 days. However, since there was a problem on their end (one, they never made any attempt to resolve) he was not able to resubmit it. He acknowledged that I provided all the information to them for the balance transfer well within the required timeline. However, despite it, not being my fault, they could not resubmit and would not honor the original offer. He also assured me that I would be wasting my time to try and escalate it further as he was the final authority, and there was no one else that it could be escalated to. Reviewed on: 21st June 2023

Trusted

You can trust Barclaycard as they have excellent customer services. Reviewed on: 31st May 2023

Barclaycard Platinum can't be used with Google Pay?

As the title suggests, I'm more than a little disappointed that this credit card can only be used with Apple Pay and not Google Pay. And then to add to my woes I discover that the Contactless Mobile facility of the Barclaycard app will cease to function at the end of June '23! Wish I'd researched better and opted for a different card! Reviewed on: 31st May 2023

Great card

Has great perks and benefits, very easy to use Reviewed on: 31st May 2023

Creditlicious

I have been with barcleycard since 2011 before then they were egg credit card which I had been with then since 2004. Reviewed on: 31st May 2023

DONT EVEN THINK ABOUT GETTING BARCLAYCARD

DO NOT TAKE OUT A CREDIT CARD WITH BARCLAYS. I TOOK OUT A CREDIT AS I WAS OFFERED 0% INTEREST RATE AS LONG AS I MAKE THE MINIMUM PAYMENT EACH MONTH. THE FIRST FEW MONTHS WAS FINE. I WAS NOT CHARGED ANYTHING, UNTILL ... THE CHAGED THE T&C WHEN I WAS -£3000. THEY BEGAN CHARGING ME £100 A MONTH INTEREST, AND THEY WAITED FOR MY CREDIT CARD TO BE MAXED OUT AS THEY CAN "UPDATE INTEREST CHARGE WITHOUT NOTICE" IM NOW RACING TO PAY THIS OFF AS £100 INTEREST A MONTH IS CRAZYYY. I'VE TRIED TO CONTACT CUSTOMER SERVICR BUT NOBODY GETS BACK TO YOU. PLEASE LEARN FROM MY EXPERIENCE DO NOT BE TEMPTED BY THE 0% OFFER AS THEY CAN CHANGE THIS WITHOUT NOTICE, BARCLAYS BANK PRAY ON VUNERABLE PEOPLE. BE AWARE! Reviewed on: 27th May 2023

Easy and Simple

Really good product and easy application. Nice card as well. But the integration with other services such as GPay or APay could be better and would make it more usable daily. Reviewed on: 11th April 2023

Excellence

Highly recommended , great find, reasonable annual rate, Reviewed on: 11th April 2023

Great Service.

Great service and good rates. I like the design. Reviewed on: 11th April 2023

The only card you need

Platinum protection on anything you buy. This card is the only one you ever need to carry! Reviewed on: 11th April 2023

safe credit card

some good transfer rates from time to time Reviewed on: 8th April 2023

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