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Barclaycard: Platinum credit cards reviews

3.84
Based on 315 reviews, last reviewed 23rd Jan 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
52%
See only 4 star reviews
22%
See only 3 star reviews
10%
See only 2 star reviews
3%
See only 1 star reviews
13%

Latest highest rating:

4

Not the most competitive Initial use was good. Competitive rates for balance transfers and purchases. The app changed from being separate to joining the Barclays app. Features... Read more Reviewed on: 23rd January 2026
Mr A's avatar
Mr A

Latest lowest rating:

1

Barclaycard don't want prompt payers I have had a Barclaycard for a long time and had a credit limit of £9500. I thought I might as well increase it a bit to £10,000. Within a few weeks m... Read more Reviewed on: 14th November 2025
Frosty's avatar
Frosty

About this product

Barclaycard Platinum credit cards are designed for purchases and balance transfers.

You can get 0% on spending and balance transfers across a range of terms. Depending on the Barclaycard Platinum credit card you choose, you may be charged a balance transfer fee.

Barclaycard Platinum credit card reviews help you find out what it’s really like to be a customer. If you’ve used Barclaycard before, you can also leave a review and share your experience.

Barclaycard Platinum credit cards reviews (315)

Review of the Barclaycard, Platinum credit cards:

Barclaycard Platinum can't be used with Google Pay?

3
As the title suggests, I'm more than a little disappointed that this credit card can only be used with Apple Pay and not Google Pay. And then to add to my woes I discover that the Contactless Mobile facility of the Barclaycard app will cease to function at the end of June '23! Wish I'd researched better and opted for a different card! Reviewed on: 31st May 2023

safe credit card

5
some good transfer rates from time to time Reviewed on: 8th April 2023

Difficult to contact

1
I cannot pay on line with my new Barclaycard and even though I have spoken to them after a very lengthy wait to get through it is still not sorted. Reviewed on: 6th April 2023

Pestered in the post

3
Had credit card number of years ago, was advised in order to close would have to go into high street branch (which is nowhere near me) so I left the card with 0 balance. Every few weeks would receive junk mail with offers of new cards and better rates which i had no interest in. eventually managed to close via app very recently which ended up being so easy and simple. Reviewed on: 5th April 2023

A go to

5
I have used barclays credit card for over 10 years. The app is super easy to use and I can easily make payments Reviewed on: 5th April 2023

Unhelpful staff and high charges

1
App useless to use, never works properly team unhelpful and unfriendly Reviewed on: 5th April 2023

Lack human interaction

3
I have had a Barclaycard for 10 years and it has been useful to have, however I feel their customer service is poor. Reviewed on: 5th April 2023

Trustworthy

5
Barclaycard has a built its business on being trusted over a long period of time Reviewed on: 5th April 2023

Interest rates are very good

5
I have had a card for many years and have never had any problems with them at all unlike another one I have / had. Reviewed on: 4th April 2023

Excellent credit card

5
Good customer service in event of a query, also cash back on spending. Reviewed on: 3rd April 2023

Not willing to let me change card

1
Ultra good credit rating yet unwilling to consider me for a different card. Reviewed on: 10th March 2023

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