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Barclays: Business Banking reviews

Name: Business Banking
Rating: 3.17 (222 reviews)

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2.76

Based on 222 reviews, last reviewed 10th Apr 2025

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

39%

14%

36%

Latest highest rating:

5

recommend 100% you will not be disappointed choosing barclays for your business Reviewed on: 18th August 2023

Latest lowest rating:

1

customer service is plain awful Due to continued incompetence we changed our bank from Barclays - absolutely awful bank to deal with Reviewed on: 10th April 2025

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About this product

Barclays business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Barclays is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of Barclays business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial s... ervices.

Barclays Business Banking reviews (222)

Review of the Barclays, Business Banking:

Great rapport with staff

I have a great rapport with Business Bank relationship manager and use online facilities as well as the local branch to bank cheques. Reviewed on: 25th January 2016

Nice people ... poor products and processes

Nice people ... poor products and processes Reviewed on: 6th April 2023

The Worst Bank in the UK if not World

Barclays you cannot trust with your money. I had issues with them they completed review and certified me free from faults but still held unto my money that I need another new review to prove they can release my money to me... why not review all at once since the aim of the customer is to collect their money. Reviewed on: 11th March 2023

Cant get better

Barclays are on the ball with 7days seek help and advice , you wont find a better business bank to look after your account , 1st class all the way . Reviewed on: 9th March 2023

Outstanding service

The people at the North Street branch in Rugby, Warks. are simply the best. Always attentive to my needs. Reviewed on: 9th March 2023

Excellent CS

Excellent CUSTOMER SERVICE and Bank UI is second to none. Reviewed on: 9th March 2023

Barclays are simply not to be trusted with your money

My mum rang them to close her savings account, and have her money transferred to another bank - "Sorry, we can't transfer that much in one go, you'll have to keep ringing us up or go into a branch" (local branch closed 2 years ago). Went into another branch - "You'll have to join a queue and wait, it'll be 1.5 - 2 hours. No you can't make an appointment, we don't do that sort of thing by appointment." Went back to plan A, mum called to transfer money £15k at a time over several ... Reviewed on: 15th February 2023

Outraged with Barclays

I have been a customer for almost 40 years. I have also had a business account for 17 years and always been thousands of pounds in credit. Last week they closed my business accounts because apparently I had not updated my personal details. This, however is not the case as I updated my details on the app although there were no actual changes to my details. I have no access to my own money and I am left without a business account so customers cannot pay me and I cannot pay my supp... Reviewed on: 13th February 2023

Sadly I cannot give them NO STAR

Sadly I cannot give them NO STAR. I would if I could. As a small business we have banked with them for over 10 years and today they took all our money and shut our business account down - insisting that we had been warned as we were not responding to their apparent request to confirm our address (which is still the same as it was in day 1 when we started banking with them) ! This was a huge shock and our calls for help were met with rude and unhelpful responses. We are left h... Reviewed on: 10th February 2023

If you like to wait for 3 hrs and no one answers this is the bank for you

Shut all the local branches now I have to drive 6 miles park and pay and walk across town, service is awful no contact and the ring back service is a joke a random number appears and asks for all your personel details to GO through security LOL . Been on hold for 3 hrs 10 mins now will be leaving Barclays as soon as I get set up with some bank that wants my custom Reviewed on: 8th February 2023

Happy customer

Recently started business and I have Barclays Business banking - really happy with service Reviewed on: 8th February 2023

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