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Bath Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.69 (265 reviews)

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4.70

Based on 265 reviews, last reviewed 13th Jan 2025

13% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

86%

Latest highest rating:

5

Really helpful Tim, as Mortgage Advisor for Bath Building Society, was so helpful. Reviewed on: 8th January 2025

Latest lowest rating:

2

Decent product, painfully slow process No problem with the product offered by painfully slow process that ended up failing to complete because the vendor's circumstances changed in the mean... Read more Reviewed on: 6th October 2024

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About this product

Are you looking for the right mortgage to secure your dream home? We collect Bath Building Society mortgage reviews to help you make an informed decision when choosing your mortgage lender.

Bath Building Society is a mutual organisation that offers a variety of mortgage products. It’s important to fully understand the terms, conditions and interest rates of a mortgage product. If you’re unsure, always consult the lender or an advisor.

If you’re interested in a mortgage with Bath Building Society, check out our reviews to learn more about the lender. Find out what products existing borrowers have taken out and how satisfied they are with it. Learn more about the application process, and how supportive Bath Building Society was throughout. Find out more about the member benefits available. All of this and more can be found in our Bath Building Society mortgage reviews.

Have you had a Bath Building Society mortgage? Share your experience with others on Smart Money People. Tell us about the application process: was it simple to understand and did the lender support you well? Share any experience you have had with the customer service team. Have you encountered any problems throughout your mortgage term? Whether good or bad, write a Bath Building Society mortgage review today. Together, we can help people like you make better financial decisions.

Bath Building Society Mortgages reviews (265)

Review of the Bath Building Society, Mortgages:

BIBS MORTGAGES

I HAVE BEEN A CUSTOMER OF BIBS FOR MANY YEARS AND HAVE ALWAYS FOUND THEM TO BE AT TH EFRONT OF BUSINESS AND CUSTOMER SERVICE, A SUPERB EXPERIENCE EVERY TIME Reviewed on: 25th March 2023

Reply from Bath Building Society Thank you Simon for your kind comments and leaving this feedback. Hopefully we can provide this kind of service for many more years to come. Ben Hutchings, Head of Mortgage Sales Response date: 27th March 2023

All questions answered

All my questions were answered and a link provided where needed Reviewed on: 25th September 2023

Reply from Bath Building Society Thank you for taking the time out and leaving this feedback. I'm glad we were able to assist. Ben Hutchings, Head of Mortgage Sales Response date: 26th September 2023

Fantastic service through unique circumstances

We took out a stage release mortgage with Bath to finance our housebuild. Communication was quick and clear throughout, particularly at the end of the build stage as the mortgage switched to a different product and everyone we dealt with at Bath was supportive and professional in helping us to source the best deal. Reviewed on: 13th September 2023

Reply from Bath Building Society Thank you for taking the time out and providing this feedback. I’ll pass it back to the team. Ben Hutchings, Head of Mortgage Sales. Response date: 18th September 2023

Great Service using the chat facility

Typed in a question on the chat facility and this was answered promptly and professionally providing the answer needed. Reviewed on: 12th September 2023

Reply from Bath Building Society Thank you for taking the time out and leaving this feedback. I'm glad our chat facility provided the answers you looked for. Ben Hutchings, Head of Mortgage Sales Response date: 13th September 2023

Good, succinct response.

Question re a RIO mortgae rapayment strategy options. Reviewed on: 11th September 2023

Reply from Bath Building Society Thank you for taking the time out and leaving this feedback. Ben Hutchings, Head of Mortgage Sales Response date: 11th September 2023

Buy for uni

Really helpful and a possible way forward Reviewed on: 7th September 2023

Reply from Bath Building Society Thank you for taking the time out and providing this feedback. Hopefully we are able to assist you with a Buy for University mortgage. Ben Hutchings, Head of Mortgage Sales Response date: 8th September 2023

Very Helpful

It was very useful abcdefghijklm Reviewed on: 5th September 2023

Reply from Bath Building Society Thank you for taking the time out and providing this feedback. Ben Hutchings, Head of Mortgage Sales Response date: 6th September 2023

Phone chat

No complaints about how Nick treated the call. very friendly and personal but disappointed with the outcome as there seems to be no good reason why a person handicapped through dementia (itself a mental illness) is treated differently when it comes to mortgages to someone with an equally permanent mental disability where both sets of family have lasting power of attorney or in our case deputyship in terms of lifetime mortgages. It does seem discriminatory and contrary to the DDA Reviewed on: 4th September 2023

Reply from Bath Building Society Thank you for taking the time out and providing this feedback. We appreciate your compliments about Nick, and we are sorry that you are unhappy with the outcome of the enquiry. We take all feedback seriously and every case is individually and equally considered. Feel free to contact myself at [email protected]. Ben Hutchings, Head of Mortgage Sales Response date: 8th September 2023

Excllent service, very responsive and helpful staff.

Excllent service, very responsive and helpful staff. Reviewed on: 4th September 2023

Reply from Bath Building Society Thank you for taking the time out and providing this feedback. This is great to hear. Ben Hutchings, Head of Mortgage Sales Response date: 5th September 2023

FANTASTIC LENDER

BATH BUILDING SOCIETY ARE THE BEST LENDER I HAVE EVER USED, ALWAYS ON HAND TO ASSIST, ALWAYS HAPPY TO LISTEN AND NEVER FAILED TO DELIVER, THEY HAVE HELPED ME OVER A NUMBER OF YEARS AND THROUGHOUT THE PERIOD HAVE BEEN CONSISTENTLY EXCELLENT, CAN NOT RECOMMEND THEM HIGHLY ENOUGH Reviewed on: 30th August 2023

Reply from Bath Building Society Thanks Simon for taking the time out and leaving this feedback. This is great to hear and I'm sure this will continue going forwards. We are always here if you need us. Ben Hutchings, Head of Mortgage Sales Response date: 31st August 2023

good customer service

Really quick and told me what i needed to know. Great Reviewed on: 29th August 2023

Reply from Bath Building Society Thank you for taking the time out and leaving this feedback. I'm glad we were of assistance. Thanks again. Ben Hutchings, Head of Mortgage Sales Response date: 30th August 2023

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