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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.74 (1964 reviews)

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4.65

Based on 1,964 reviews, last reviewed 10th Mar 2025

15% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

83%

12%

Latest highest rating:

5

Good Interest Rates There are good and various accounts to suit everyone. Reviewed on: 10th March 2025

Latest lowest rating:

1

Can’t log in. Can’t log in. Have been sent unique ID and changed password. Still no joy. Reviewed on: 7th March 2025

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Bath Building Society Savings reviews (1964)

Review of the Bath Building Society, Savings:

Friendly service which feels very personal.

Friendly service which feels very personal. It’s always possible to speak to someone over the telephone without going through an automated system, which is so refreshing. Reviewed on: 13th September 2024

Reply from Bath Building Society Hi, thank you very much. You will always speaking to one of our savings team when you contact us via phone, never an automated system. We look forward to continuing to serve you! Sam Dorrington, Branches manager Response date: 18th September 2024

Good Interest Rates

There are good and various accounts to suit everyone. Reviewed on: 10th March 2025

Very helpful, great interest rate especially for the...

Very helpful, great interest rate especially for the 16-25 regular saver; had one problem when they rebuilt the online banking platform where I couldn't log on to the new website, but everyone with whom I interacted was friendly and sought to help as best as possible. While the new platform was buggy for a while, I could still use in branch services to access my money, and, after a while, my issues were sorted out. If I have one complaint, it is that their chatbot on their website is rubbish, and you need to jump through a few hoops to interact with a real person, and it keeps answering questions which you didn't ask. Overall excellent, though, and have recommended to one of my colleagues! Reviewed on: 10th March 2025

Excellent local Building Society

This Building Society is local and maintains branch for face-to-face contact with customers, as we as online. Reviewed on: 10th March 2025

Bath Building Society are constantly fantastic.

Bath Building Society are constantly fantastic in both the products offered and customer service provided. I highly recommend! Reviewed on: 10th March 2025

Missing the City, still with the Building Society.

I invested savings with Bath Building Society while I lived in that lovely city. Staff in the branch and in HQ always combined efficiency with friendliness. Now that I am no longer able to live in Bath I still receive first class service on line, by post or telephone. Reviewed on: 10th March 2025

Always very helpful whenever I need to deal by telep...

Always very helpful whenever I need to deal by telephone Reviewed on: 10th March 2025

Always keep me in touch, with rates don’t have to ke...

Always keep me in touch, with rates don’t have to keep swapping accounts. Reviewed on: 10th March 2025

I needed help with the online banking app

I needed help with the online banking app and this was excellent-Chris helped me through each screen and was very patient with me and my tablet until we could achieve the action I required. Reviewed on: 10th March 2025

Very helpful, friendly staff, always give sound advice

Very helpful, friendly staff, always give sound advice Reviewed on: 9th March 2025

Excellent customer service and options.

Every time I have visited the beach office, I have been seen quickly by a welcoming and helpful member of staff. I am very pleased with the customer service and by the savings options, which compare favourably with thebig banks’. Reviewed on: 9th March 2025

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