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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2299 reviews)

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4.73

Based on 2,299 reviews, last reviewed 10th Mar 2026

233% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

It feels like a personal service and I was served by... It feels like a personal service and I was served by Jane who was very friendly. I am not into IT, I like to be able to speak to a person and not have... Read more Reviewed on: 6th March 2026

Verified source

Latest lowest rating:

1

More time needs to be spent with the teams as they l... More time needs to be spent with the teams as they lack motivation and energy Reviewed on: 10th March 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Bath Building Society Savings reviews (2299)

Review of the Bath Building Society, Savings:

Bath BS Review

I have a long term regular saver, but Bath BS does not offer market leading rates on their savings account Reviewed on: 21st October 2024

Reply from Bath Building Society Hi, thank you for your feedback. We are always reviewing our rates and try to offer the best that we can. Thanks, Sam Dorrington, Branches Manager Response date: 25th October 2024

Amazing Bath B. Society

Bath Building Society are amazing, they accepted us for a mortgage when others were thinking about it due to parents age. We have not let them down with payments and they have looked after us through our mortgage. Brilliant friendly, efficient staff. Reviewed on: 31st March 2023

Reply from Bath Building Society Thanks Amanda for your lovely feedback, we will always try and look at individual circumstances and it's great to hear it's working out for all of us! We'll pass your feedback to the mortgage team. Jo Gillow, Communications Manager. Response date: 3rd April 2023

Zero Issues and Good Interest Rates

Set up an account a couple of years ago now. I never had an issue. Good interest rates. Reviewed on: 31st March 2023

Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023

Accounts for SSAS pension funds

BBS provide excellent accounts for pension funds and a second to none customer service I would recommend them to friends and family Reviewed on: 31st March 2023

Reply from Bath Building Society We can't ask for more than that! Thanks John, we appreciate you taking the time to leave a comment, Jo Gillow, Communications Manager. Response date: 3rd April 2023

Bath Building Society simply the best

When we needed a Trust Account BBS we’re there with what we needed Reviewed on: 31st March 2023

Reply from Bath Building Society We'll have Tina Turner ringing in our ears all day now! Thanks for the feedback, it's great to hear, Jo Gillow, Communications Manager. Response date: 3rd April 2023

Friendly helpful with competitive rates

Been a member of the society for many years and always found they have time for me however small the question and their replies are clear. Their rates are in line or above average for the regular investor easy to deal with with clear instructions Reviewed on: 31st March 2023

Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023

The Very Best Building Society

For well over 12 years we have invested with Bath Building Society. Their customer service polite, accurately and fat to respond with very professional staff. The Society has fair interest rates good products and a strong sense of social justice and community support. Reviewed on: 31st March 2023

Reply from Bath Building Society Thanks John, it's always good to hear from a loyal customer and we appreciate the positive feedback. Will pass it on to the team. Many thanks, Jo Gillow, Communications Manager. Response date: 3rd April 2023

Friendly, speedy help

Always friendly and quick help on the phone. Lovely customer service all around Reviewed on: 31st March 2023

Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023

Reliable Building Society

We visit the office a couple of times a month. We have always found the accounts very competitive. The staff are always friendly and knowledgeable. It's good to have a solid Building society to rely on. Reviewed on: 31st March 2023

Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023

Excellent Service & Customer Care.

Enquiries answered without Delay. Up to Date Information provided promptly. Customer Care Service is Excellent. Reviewed on: 31st March 2023

Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023

The staff

The staff are very helpful and friendly. Been happy with the service over the years. Would recommend Reviewed on: 31st March 2023

Reply from Bath Building Society Thank you for taking the time to leave us this feedback Rachel, we really appreciate it and will pass on to the team. Jo Gillow, Communications Manager. Response date: 3rd April 2023

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Bath Building Society: Savings reviews

233% increase in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Bath Building Society Savings reviews (2299)

Bath BS Review

Amazing Bath B. Society

Zero Issues and Good Interest Rates

Accounts for SSAS pension funds

Bath Building Society simply the best

Friendly helpful with competitive rates

The Very Best Building Society

Friendly, speedy help

Reliable Building Society

Excellent Service & Customer Care.

The staff

Do you have a different Bath Building Society product?

Want to see more from Bath Building Society?

Mortgages

Join Smart Money People

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