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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2299 reviews)

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4.73

Based on 2,299 reviews, last reviewed 10th Mar 2026

233% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

It feels like a personal service and I was served by... It feels like a personal service and I was served by Jane who was very friendly. I am not into IT, I like to be able to speak to a person and not have... Read more Reviewed on: 6th March 2026

Verified source

Latest lowest rating:

1

More time needs to be spent with the teams as they l... More time needs to be spent with the teams as they lack motivation and energy Reviewed on: 10th March 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Bath Building Society Savings reviews (2299)

Review of the Bath Building Society, Savings:

Bath BS Review

I have a long term regular saver, but Bath BS does not offer market leading rates on their savings account Reviewed on: 21st October 2024

Reply from Bath Building Society Hi, thank you for your feedback. We are always reviewing our rates and try to offer the best that we can. Thanks, Sam Dorrington, Branches Manager Response date: 25th October 2024

Local Society with good links to the City of Bath

Have experienced efficient service and reasonable interest rates. Reviewed on: 31st March 2023

Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023

great personal service

great products and great service. Reviewed on: 31st March 2023

Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023

Very helpful and knowledgeable

BIBS are Uk based and always helpful and knowledgeable Reviewed on: 31st March 2023

Reply from Bath Building Society Thanks for taking the time to leave us this feedback Trevor, we appreciate it. Many thanks, Jo Gillow, Communications Manager. Response date: 3rd April 2023

A absolutely fantastic building society

I have saved with Bath Building Society for over 25 years, have always been extremely happy with their rates, friendly, experienced and helpful staff, and their modern methods of communication. Reviewed on: 31st March 2023

Reply from Bath Building Society Wow - thanks for sticking around Gordon. Good to hear from our very loyal customers and happy you haven't felt the need to look elsewhere! Many thanks, Jo Gillow, Communications Manager. Response date: 3rd April 2023

Best I've ever had

Bath building society is the best building society I have ever had. Top job Reviewed on: 31st March 2023

Reply from Bath Building Society Thanks Angus, we can't ask for more than that! Appreciate your feedback and support. Jo Gillow, Communications Manager. Response date: 3rd April 2023

Local Building Society for Local People

B - Bath residents A - accessible for all residents and employees T - together H - harmonious for local communities Friendly staff who value their customers Reviewed on: 31st March 2023

Reply from Bath Building Society We feel a new advertising slogan coming on! Thanks Lynda that's lovely ... we appreciate your feedback. Jo Gillow, Communications Manager. Response date: 3rd April 2023

Excellent service and friendly and helpful staff

I use the Moorland Road branch. Everyone is very welcoming and always happy to answer questions. Reviewed on: 31st March 2023

Reply from Bath Building Society Thank you for your feedback Anne, that's good to hear. We'll pass it on to the Moorland Road team! Jo Gillow, Communications Manager. Response date: 3rd April 2023

A great account to choose

Very helpful and thorough staff suggested a good account for myself and my mother with excellent interest rates which were passed on to me as a customer in a very speedy fashion! Reviewed on: 31st March 2023

Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023

Competitive products and great service

Bath BS has supported our charity excellently offering great products and customer service that meets our needs perfectly. Can't fault them. Reviewed on: 31st March 2023

Reply from Bath Building Society Thanks Neil, we appreciate the feedback We are proud of our work in the community and it's good to hear that it's appreciated. Jo Gillow, Communications Manager. Response date: 3rd April 2023

Confidence personified

I have been a member of Bath Building Society (or Bath Investment & Building Society as it was then) for over 70 years. When I visit the Bath Branch I meet the same members of staff I have met for decades and this inspires confidence. They are happy and contented and secure in their employment and I too am confident in entrusting my savings to them. The investments rates are always good and the security of my savings is comforting. Now at 80 years old long may this continue for me and my younger members of my family. Reviewed on: 31st March 2023

Reply from Bath Building Society Thanks Cyril, wow...we couldn't ask for a more loyal Member than that and it's good to know your family are also Members of the Society. We'll pass your feedback onto the Branch team. Jo Gillow, Communications Manager. Response date: 3rd April 2023

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Bath Building Society: Savings reviews

233% increase in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Bath Building Society Savings reviews (2299)

Bath BS Review

Local Society with good links to the City of Bath

great personal service

Very helpful and knowledgeable

A absolutely fantastic building society

Best I've ever had

Local Building Society for Local People

Excellent service and friendly and helpful staff

A great account to choose

Competitive products and great service

Confidence personified

Do you have a different Bath Building Society product?

Want to see more from Bath Building Society?

Mortgages

Join Smart Money People

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