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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2299 reviews)

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4.73

Based on 2,299 reviews, last reviewed 10th Mar 2026

233% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

It feels like a personal service and I was served by... It feels like a personal service and I was served by Jane who was very friendly. I am not into IT, I like to be able to speak to a person and not have... Read more Reviewed on: 6th March 2026

Verified source

Latest lowest rating:

1

More time needs to be spent with the teams as they l... More time needs to be spent with the teams as they lack motivation and energy Reviewed on: 10th March 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Bath Building Society Savings reviews (2299)

Review of the Bath Building Society, Savings:

Bath BS Review

I have a long term regular saver, but Bath BS does not offer market leading rates on their savings account Reviewed on: 21st October 2024

Reply from Bath Building Society Hi, thank you for your feedback. We are always reviewing our rates and try to offer the best that we can. Thanks, Sam Dorrington, Branches Manager Response date: 25th October 2024

pre-review

no activity yet as my attempts to become a member has not been successful Reviewed on: 31st March 2023

Reply from Bath Building Society Sorry to hear you are having trouble opening an account Victor. Have you spoken to the team on Live Chat or in the Branches? They would be happy to help you look into this. Jo Gillow, Communications Manager. Response date: 3rd April 2023

Best savings accounts for my children

I set up savings accounts for my children shortly after they were born and have been very happy with the accounts. Reviewed on: 31st March 2023

Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023

Proper service support

As someone who works with innovative technology and specialises in designing services that work for everyone, I am surprised that Bath doesn't have a digitally enabled online presence, but also delighted that I for one have not missed it. Helpful, very responsive service, without any chatbots, irritating remote phone dialogue or the other pratfalls that have made some other providers' services horrible experiences over the years. Reviewed on: 31st March 2023

Reply from Bath Building Society Hi Leonie, we are proud of our personal service but we do offer online banking and recently launched an App you might be interested in for managing your account? You can find out more on the website www.bathbuildingsociety.co.uk. Many thanks, Jo Gillow, Communications Manager. Response date: 3rd April 2023

Friendy family friends

My friends at bath BS, help me sort out, my finances which make me feel my monies secure for me and my faimliy. Reviewed on: 31st March 2023

Reply from Bath Building Society Thanks Tel, that's a lovely comment, we appreciate your feedback and value your friendship! We will pass it on to the Branch team! Many thanks, Jo Gillow, Communications Manager. Response date: 3rd April 2023

Brilliant Bath Building ("BBB") Society!

Outstanding products and services from the brilliant Bath Building Society! "Boost your money with BBB". Reviewed on: 31st March 2023

Reply from Bath Building Society Thanks Keith, maybe you should join the marketing team! Thanks for your feedback! Jo Gillow, Communications Manager. Response date: 3rd April 2023

decent interest rate for savers

excellent service and no long waiting times for calls Reviewed on: 31st March 2023

Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023

User friendly services online and in person

The staff in the stores are always welcoming and very helpful. The online services are easy and user friendly! Reviewed on: 31st March 2023

Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023

Bib

The service is very good and the staff are friendly and helpful Reviewed on: 31st March 2023

Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023

Interest rates

Bath don’t always lass on the rate increase from the Bank of England to their savers, when the rate is increased Reviewed on: 31st March 2023

Reply from Bath Building Society Thank you for your feedback Graeme, whilst it is true that we have not always fully passed on the Bank of England base rate changes (when rates moving down as well as up) we have however tried our best to protect our mortgage customers during these challenging times and we still have very competitive Savings rates and even this week appear in many best rate tables for some of our products. What we also do is make sure that we pass on rate increases to all our customers and we don't offer best rates to new customers/members. Please let me know if your would like to discuss this further. Regards, Colin Response date: 3rd April 2023

Great building society

Had an account for several years now and can't fault their service online or in branch. Reviewed on: 31st March 2023

Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023

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Bath Building Society: Savings reviews

233% increase in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Bath Building Society Savings reviews (2299)

Bath BS Review

pre-review

Best savings accounts for my children

Proper service support

Friendy family friends

Brilliant Bath Building ("BBB") Society!

decent interest rate for savers

User friendly services online and in person

Bib

Interest rates

Great building society

Do you have a different Bath Building Society product?

Want to see more from Bath Building Society?

Mortgages

Join Smart Money People

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