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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2299 reviews)

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4.73

Based on 2,299 reviews, last reviewed 10th Mar 2026

233% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

It feels like a personal service and I was served by... It feels like a personal service and I was served by Jane who was very friendly. I am not into IT, I like to be able to speak to a person and not have... Read more Reviewed on: 6th March 2026

Verified source

Latest lowest rating:

1

More time needs to be spent with the teams as they l... More time needs to be spent with the teams as they lack motivation and energy Reviewed on: 10th March 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Bath Building Society Savings reviews (2299)

Review of the Bath Building Society, Savings:

Bath BS Review

I have a long term regular saver, but Bath BS does not offer market leading rates on their savings account Reviewed on: 21st October 2024

Reply from Bath Building Society Hi, thank you for your feedback. We are always reviewing our rates and try to offer the best that we can. Thanks, Sam Dorrington, Branches Manager Response date: 25th October 2024

Interest Rates

Always had good and professional help from BBS, who are quick to respond to Interest Rate changes. Reviewed on: 20th February 2023

Reply from Bath Building Society Thank you for your feedback, its great to hear. Charlotte Tillen, Savings Support Manager Response date: 20th February 2023

Savings accounts

Excellent savings accounts with bath building society always pass on interest rate direct to the customer. Reviewed on: 19th February 2023

Reply from Bath Building Society Thank you for your feedback, its great to hear. Charlotte Tillen, Savings Support Manager Response date: 20th February 2023

Locally the best Easy Access provider with a passbook.

The Building Society allows you to open an Easy Access account and also a 60-day savings account with a passbook so making it easy for people with do not have online access. A huge convenience for many people. Reviewed on: 19th February 2023

Reply from Bath Building Society Thank you for your feedback and pleased to hear you're happy with our saving account options. Charlotte Tillen, Savings Support Manager Response date: 20th February 2023

Lovely service

Very friendly and helpful in branch. Reviewed on: 19th February 2023

Reply from Bath Building Society Thank you for your feedback. Charlotte Tillen, Savings Support Manager Response date: 20th February 2023

Excellent service

Everything taken care of without any fuss or problems. Reviewed on: 19th February 2023

Reply from Bath Building Society Thank you for this great feedback. Charlotte Tillen, Savings Support Manager Response date: 20th February 2023

Competitive rates and excellent service

Particularly forward looking for children's accounts. When other banks are offering short term, one off products Bath have an excellent children's account and, unlike most other banks, who don't seem to want to know, a very good offering for 16-17 years olds. As a parent, I want to keep saving for my children for as long as possible and Bath gives me the ability to do that. Reviewed on: 19th February 2023

Reply from Bath Building Society Thank you so much for your generous feedback. Looking after our Junior savers and encouraging savings habits is very important to us. Colin McDougall, Chief Commercial Officer. Response date: 20th February 2023

Personal attention

It is so useful having someone to answer the phone and provide and an answer. Or even dropping into a branch. It is reassuring banking. Reviewed on: 18th February 2023

Reply from Bath Building Society Thanks for the great feedback. It is very much appreciated. Colin McDougall, Chief Commercial Officer. Response date: 20th February 2023

Great Local Building Society

Have invested in Bath Building Society lots of times/ Always great service. Reviewed on: 18th February 2023

Reply from Bath Building Society Thank you so much for your positive feedback and ongoing 'investment'. It is truly appreciated. Colin McDougall, Chief Commercial Officer. Response date: 20th February 2023

Exceptional Customer Service

The customer service of the Society is exceptional. A "HUMAN BEING", not a "VIRTUAL ASSISTANT" is readily available and the question posed is, in my experience, answered with knowledge and expertise. The value and confidence of conversing with a human being should never underestimated. Reviewed on: 18th February 2023

Reply from Bath Building Society Thanks you for your great feedback. We are in fact working on a 'virtual assistant' but I can absolutely guarantee that there will always be 'human being' available if that is your preference. Colin McDougall, Chief Commercial Officer. Response date: 20th February 2023

Friendly, fair and local

Whenever I go to the BIBS office I'm greeted by a friendly face and given a good service. I've saved with BIBS for years and found then fair and professional. And they're local! Reviewed on: 18th February 2023

Reply from Bath Building Society Thank you so much for your generous feedback and ongoing support. It is truly appreciated. Colin McDougall, Chief Commercial Officer. Response date: 20th February 2023

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