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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2299 reviews)

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4.73

Based on 2,299 reviews, last reviewed 10th Mar 2026

233% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

It feels like a personal service and I was served by... It feels like a personal service and I was served by Jane who was very friendly. I am not into IT, I like to be able to speak to a person and not have... Read more Reviewed on: 6th March 2026

Verified source

Latest lowest rating:

1

More time needs to be spent with the teams as they l... More time needs to be spent with the teams as they lack motivation and energy Reviewed on: 10th March 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Bath Building Society Savings reviews (2299)

Review of the Bath Building Society, Savings:

Bath BS Review

I have a long term regular saver, but Bath BS does not offer market leading rates on their savings account Reviewed on: 21st October 2024

Reply from Bath Building Society Hi, thank you for your feedback. We are always reviewing our rates and try to offer the best that we can. Thanks, Sam Dorrington, Branches Manager Response date: 25th October 2024

Friendly, efficient local company.

I save with this society as it is local with helpful, friendly and knowledgeable staff. They offer competitive interest rates and keep me informed of changes. Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for this feedback, its lovely to hear. Charlotte Tillen, Savings Support Manager Response date: 20th February 2023

25 years of excellent service

I have been dealing with Bath Buildings Society now for 25 years in a professional capacity, managing accounts on behalf of clients. Always helpful, always there, always the best rates, they know what they're doing and they do it to the best of their ability. Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for this great feedback, its very much appreciated. I will pass this back to both our teams. Charlotte Tillen, Savings Support Manager Response date: 20th February 2023

Excellent advice on the most relevant savings account

Really helpful staff, local branch within walking distance, great rapport noticed between some of the elderly savers who use the society and the customer service assistants. Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for your feedback, it's lovely to hear. I will pass this back to the teams. Charlotte Tillen, Savings Support Manager Response date: 20th February 2023

Great interest

Really reliable, great at keeping you in the loop about any changes with your account or them as a bank with amazing interest rates Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for your feedback. Charlotte Tillen, Savings Support Manager Response date: 20th February 2023

the staff are always very helpful

I much prefer to deal with people, which I can do at Bath Building Society. The staff are always so very helpful and help me with any problems that I have and able to answer my questions. Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for your feedback, I will pass this back to the teams. Charlotte Tillen, Savings Support Manager Response date: 20th February 2023

Non residents Bath accounts

Only pity is that this is just for those who live and work in Bath Reviewed on: 17th February 2023

Reply from Bath Building Society Thank you for feedback. We may look to lift our restrictions to offer our accounts to those who don't currently live or work in Bath so please keep an eye on our website for this information. Charlotte Tillen, Savings Support Manager Response date: 20th February 2023

Saving made easy

All the staff at Bath Building Society are friendly, helpful and well-informed. This, together with a very good online system, makes saving with them easy. Reviewed on: 16th February 2023

Reply from Bath Building Society Thank you for your feedback, I will make sure this gets passed back to the teams. Charlotte Tillen, Savings Support Manager Response date: 20th February 2023

Helpful

it is quick and easy i was able to sufficiently sort out my issue through a online chat so i am able to now use my account. i would recommend the bath building society to many people who are eligible to use an account. it is a high quality online page with lovely services and advice when needed Reviewed on: 15th February 2023

Reply from Bath Building Society Thank you for your feedback and very pleased to hear that you're happy with our online chat service. Charlotte Tillen, Savings Support Manager Response date: 20th February 2023

Efficiency welcomed!

This was quick and painless which was needed for the transaction made today. Thank you for that, its made my day a little easier and that's very much appreciated at this time. Reviewed on: 13th February 2023

Reply from Bath Building Society Thank you for this wonderful feedback, its great to hear. Charlotte Tillen, Savings Support Manager Response date: 20th February 2023

Great help and service as always

Quick and easy to deal with, I would not change anything Reviewed on: 13th February 2023

Reply from Bath Building Society Thank you for your feedback, its appreciated. Charlotte Tillen, Saving Support Manager Response date: 13th February 2023

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