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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2300 reviews)

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4.73

Based on 2,300 reviews, last reviewed 12th Mar 2026

233% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Moorland Road Branch I use the branch in Moorland Road and the staff are always pleasant and very helpful. I like it that the office is local and they offer good rates of... Read more Reviewed on: 12th March 2026

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Latest lowest rating:

1

More time needs to be spent with the teams as they l... More time needs to be spent with the teams as they lack motivation and energy Reviewed on: 10th March 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Bath Building Society Savings reviews (2300)

Review of the Bath Building Society, Savings:

Bath BS Review

I have a long term regular saver, but Bath BS does not offer market leading rates on their savings account Reviewed on: 21st October 2024

Reply from Bath Building Society Hi, thank you for your feedback. We are always reviewing our rates and try to offer the best that we can. Thanks, Sam Dorrington, Branches Manager Response date: 25th October 2024

Bin with them for years

Always very helpful when you go in Reviewed on: 8th March 2022

Great personal response to a request for a transfer of funds

I like the fact that you can actually deal with real people promptly and easily Reviewed on: 8th March 2022

Reply from Bath Building Society Many thanks for the lovely review! Holly, Customer Service Team Response date: 9th March 2022

Asking about opening accounts

Replies on online chat were fast and clear, and answered my questions suitably well Reviewed on: 7th March 2022

Reply from Bath Building Society Thanks for taking the time to review us, we appreciate it! Holly, Customer Service Team Response date: 8th March 2022

Friendly Banch Staff

Friendly branch staff they always deal with my financial needs with the greatest of professionalism Reviewed on: 3rd March 2022

Reply from Bath Building Society Such lovely feedback, thanks! Holly, Customer Service Team Response date: 8th March 2022

My query was dealt with by Chelsea very quickly

Very easy to contact and staff are friendly and helpful Reviewed on: 2nd March 2022

Reply from Bath Building Society I'm pleased Chelsea was able to help. Thanks for the feedback. Holly, Customer Service Team Response date: 8th March 2022

Very responsive customer service

I'm very happy with the service I receive from Bath Building Society. Thank you. Reviewed on: 2nd March 2022

Reply from Bath Building Society Many thanks for taking the time to review us! Holly, Customer Service Team Response date: 8th March 2022

The agent I 'chatted' with, Liz, was very helpful and I was able to complete what i needed to today. Great customer service.

Nothing more needed in my experience Reviewed on: 28th February 2022

Reply from Bath Building Society Fantastic, I'm glad Liz was able to help! Holly, Customer Service Team Response date: 28th February 2022

Always theer when needed

No I think all is OK - would better interest rates on credit balances would be nice... Reviewed on: 28th February 2022

Reply from Bath Building Society Many thanks for taking the time to review us! Holly, Customer Service Team Response date: 28th February 2022

Brilliant customer service

Friendly, caring and fantastic service Reviewed on: 27th February 2022

Great customer service

I recently opened account with Bath Building Society. I am really pleased with the support received so far. Online Chat is fantastic way to get the queries addressed immediately. I found it very helpful. Reviewed on: 18th February 2022

Reply from Bath Building Society Good Morning, Thank you for taking the time to send your response, So glad you found the Online Chat service helpful, Many thanks, Caroline, Customer Support Department. Response date: 21st February 2022

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