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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2300 reviews)

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4.73

Based on 2,300 reviews, last reviewed 12th Mar 2026

233% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Moorland Road Branch I use the branch in Moorland Road and the staff are always pleasant and very helpful. I like it that the office is local and they offer good rates of... Read more Reviewed on: 12th March 2026

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Latest lowest rating:

1

More time needs to be spent with the teams as they l... More time needs to be spent with the teams as they lack motivation and energy Reviewed on: 10th March 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Bath Building Society Savings reviews (2300)

Review of the Bath Building Society, Savings:

Bath BS Review

I have a long term regular saver, but Bath BS does not offer market leading rates on their savings account Reviewed on: 21st October 2024

Reply from Bath Building Society Hi, thank you for your feedback. We are always reviewing our rates and try to offer the best that we can. Thanks, Sam Dorrington, Branches Manager Response date: 25th October 2024

Quick and efficient

My brief online chat today was handled quickly and efficiently. The call handler, Jane, was polite and appeared to be knowledgeable about the subjects that we discussed. Reviewed on: 8th December 2021

Reply from Bath Building Society Fantastic! I'm pleased Jane was able to help. Holly, Customer Service Team Response date: 14th December 2021

Very helpful and reliable service.

Not quite as high tech as High Street Banks (if that’s what you want). Reviewed on: 6th December 2021

Reply from Bath Building Society Many thanks for your feedback, we appreciate it! Holly, Customer Service Team Response date: 7th December 2021

Savings review

We knew what type of account we wanted to open and BBS was able to meet our needs without fuss or undue bureaucracy Reviewed on: 6th December 2021

Savings review

Local branches, account didn't need to be opened online Reviewed on: 5th December 2021

Pleasant experience

It is always a pleasure to talk to people without 5 minutes of explanations and press 3 then 2 etc. .An example to the Finance industry of how you should communicate. Well Done Reviewed on: 3rd December 2021

Reply from Bath Building Society Hello, Thank you for your response, so pleased you found us easy to communicate with, Caroline, Customer support Department. Response date: 6th December 2021

Savings review

Very approachable and friendly staff. Very clear and informative re new account Reviewed on: 2nd December 2021

Excellent response from Holly

I am very pleased that bib's Building Society are still issuing passbook savings accounts and thus appreciating that customers continue to appreciate face to face transactions by visiting the Branch office. Reviewed on: 2nd December 2021

Reply from Bath Building Society Hello so pleased that you had an excellent response from Holly, and that you are still enjoying the face to face contact with our branches. Thank you for finding the time to send your response, Caroline, Customer support Department. Response date: 6th December 2021

Savings review

The customer service advisers are so pleasant and helpful. I like the fact it's a local society Reviewed on: 1st December 2021

Great Service

Dealing direct has been very straightforward and easy. trying to set up online banking not so much! Reviewed on: 1st December 2021

Reply from Bath Building Society Hello, thank you for sending your response, we are always here to help if you require further assistance, Many Thanks, Caroline, Customer Support Department. Response date: 6th December 2021

Agent resolved the issue via online chat straight away and send me email confirmation

I have asked the agent as to how can I deposit money into my newly opened regular saving account, and how long it takes for me to see the deposit online. Although I was told it will not be the same day rather the next day to see it she is happy to honor the deposit as the November deposit and I can make a fresh new deposit for December. Reviewed on: 30th November 2021

Reply from Bath Building Society Hello Thank you for sending your response, Glad your issue was resolved. Caroline Brewer, Customer Support Department. Response date: 6th December 2021

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Bath Building Society: Savings reviews

233% increase in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Bath Building Society Savings reviews (2300)

Bath BS Review

Quick and efficient

Very helpful and reliable service.

Savings review

Savings review

Pleasant experience

Savings review

Excellent response from Holly

Savings review

Great Service

Agent resolved the issue via online chat straight away and send me email confirmation

Do you have a different Bath Building Society product?

Want to see more from Bath Building Society?

Mortgages

Join Smart Money People

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