Smart Money People Logo
Go to business site
Share this page
Link copied

Bath Building Society: Savings reviews

View other Bath Building Society products
4.73
Based on 2,300 reviews, last reviewed 12th Mar 2026
233% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

Moorland Road Branch I use the branch in Moorland Road and the staff are always pleasant and very helpful. I like it that the office is local and they offer good rates of... Read more Reviewed on: 12th March 2026
Verified source

Latest lowest rating:

1

More time needs to be spent with the teams as they l... More time needs to be spent with the teams as they lack motivation and energy Reviewed on: 10th March 2026
Tasha 's avatar
Tasha
Visit provider site Read all reviews See your review

About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Bath Building Society Savings reviews (2300)

Review of the Bath Building Society, Savings:

Bath BS Review

3
I have a long term regular saver, but Bath BS does not offer market leading rates on their savings account Reviewed on: 21st October 2024
Frank Okorafor's avatar
Frank Okorafor
Reply from Bath Building Society Hi, thank you for your feedback. We are always reviewing our rates and try to offer the best that we can. Thanks, Sam Dorrington, Branches Manager Response date: 25th October 2024
Bath Building Society Logo
Bath Building Society

Brilliant and prompt customer service unlike other big 4 banks on the high street

5
Customer service is prompt and no non sense so far Reviewed on: 21st September 2021
BBS Member's avatar
BBS Member
Reply from Bath Building Society Thanks for taking the time to review us! We appreciate it. Holly, Customer Service Team Response date: 21st September 2021
Bath Building Society Logo
Bath Building Society

Best Customer service by Jane -She was welll informed and prompt

5
Ease of opening an account online Reviewed on: 20th September 2021
BBS Member's avatar
BBS Member
Reply from Bath Building Society This is fantastic, I will pass on the lovely feedback to Jane. Holly, Customer Service Team Response date: 21st September 2021
Bath Building Society Logo
Bath Building Society

Savings review

5
Great accounts, lovely staff - fab! Super as you are! Reviewed on: 17th September 2021
Savings Customer's avatar
Savings Customer

Fast, friendly and efficient service

5
All my dealings with Bath Building Society have been pleasant experiences. The phone is answered promptly and requests are dealt with without delay. Reviewed on: 17th September 2021
BBS Member's avatar
BBS Member
Reply from Bath Building Society Many thanks for your lovely review. Holly, Customer Service Team Response date: 21st September 2021
Bath Building Society Logo
Bath Building Society

Savings review

5
The service was smooth and easy throughout. Corrine provided a personal, timely and professional service - very refreshing Reviewed on: 16th September 2021
Savings Customer's avatar
Savings Customer

Savings review

5
Personal service, local branch office with friendly, well trained and knowledgeable team Reviewed on: 15th September 2021
Savings Customer's avatar
Savings Customer

Savings review

4
Customer service great at Midsomer Norton. Less complex security questions online Reviewed on: 14th September 2021
Savings Customer's avatar
Savings Customer

Great on line chat service

5
I used the chat service to help with account maintenance today. Quick, efficient and accurate. Perfect, thanks. Reviewed on: 14th September 2021
BBS Member's avatar
BBS Member
Reply from Bath Building Society Hello, So pleased you had efficient service on chat, thank you for taking the time to send your response. Many Thanks, Caroline , Customer Support Department. Response date: 16th September 2021
Bath Building Society Logo
Bath Building Society

Savings review

5
Nothing is too much trouble, always helpful advice Reviewed on: 13th September 2021
Savings Customer's avatar
Savings Customer

Savings review

5
Real customer service friendly & efficient. Treated as human being not a computer number Reviewed on: 12th September 2021
Savings Customer's avatar
Savings Customer

Do you have a different Bath Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Bath Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill