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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2300 reviews)

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4.73

Based on 2,300 reviews, last reviewed 12th Mar 2026

233% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Moorland Road Branch I use the branch in Moorland Road and the staff are always pleasant and very helpful. I like it that the office is local and they offer good rates of... Read more Reviewed on: 12th March 2026

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Latest lowest rating:

1

More time needs to be spent with the teams as they l... More time needs to be spent with the teams as they lack motivation and energy Reviewed on: 10th March 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Bath Building Society Savings reviews (2300)

Review of the Bath Building Society, Savings:

Bath BS Review

I have a long term regular saver, but Bath BS does not offer market leading rates on their savings account Reviewed on: 21st October 2024

Reply from Bath Building Society Hi, thank you for your feedback. We are always reviewing our rates and try to offer the best that we can. Thanks, Sam Dorrington, Branches Manager Response date: 25th October 2024

Straightforward question handled quickly and efficiently

Not a hard question but the response was quick and readily understandable. Reviewed on: 14th May 2021

Reply from Bath Building Society Thanks so much for taking the time to review us.Holly, Customer Service Team Response date: 17th May 2021

Thank You - Louisa

Thank You for your help Louisa. Got all the info i needed to open new children accounts Reviewed on: 14th May 2021

Reply from Bath Building Society Great to hear, I will pass on your lovely feedback to Louisa! Holly, Customer Service Team Response date: 17th May 2021

very helpful

Great rates, just wished I lived in bath so I could take out the accounts on offer! Reviewed on: 12th May 2021

Reply from Bath Building Society Hello, sorry we were unable to help you at the moment , please check our website from time to time in case these restrictions change. Thank you for sending in your response, Caroline, Customer Support Department. Response date: 13th May 2021

Query

Quick response to query and very helpful! Reviewed on: 11th May 2021

Reply from Bath Building Society Hello Glad we were able to sort your query quickly. Thank you taking the time to respond, Caroline, Customer Support Department. Response date: 13th May 2021

absolutely fantastic service staff brilliant

easy to use always helpful staff nothing too much trouble cant praise highly enough Reviewed on: 7th May 2021

Reply from Bath Building Society Thanks so much for taking the time to review us! Holly, Customer Service Team Response date: 8th May 2021

Friendly and accessible

Local, helpful and accessible - recommended Reviewed on: 5th May 2021

Reply from Bath Building Society This is great to hear, thanks for your feedback. Holly, Customer Service Team Response date: 8th May 2021

Liz Hayward - a very knowledgeable and most helpful advisor

Very helpful and very efficient at all times. Reviewed on: 5th May 2021

Reply from Bath Building Society Thanks for your wonderful review. Holly, Customer Service Team Response date: 8th May 2021

Excellent service - nothing was too much trouble

I had a number of questions relating to a trust fund and an associated savings account which Corinne either answered immediately or chased up and replied within hours of my question. She has since set up everything we discussed while keeping me informed throughout. Thanks for the excellent service. Regards Lee Shepley Reviewed on: 4th May 2021

Reply from Bath Building Society Thank you for the great feedback, I will pass this onto the team, Louise Savings Operations manager. Response date: 4th May 2021

account query

Louisa on chat excellent customer service. Very easy to get issue sorted. Reviewed on: 4th May 2021

Reply from Bath Building Society Thank you for the lovely feedback, I will pass this onto the team, Louise Savings operations manager. Response date: 4th May 2021

standing or issuesder

excellent knowledge and customer service Reviewed on: 4th May 2021

Reply from Bath Building Society Thanks you Response date: 4th May 2021

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