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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2300 reviews)

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4.73

Based on 2,300 reviews, last reviewed 12th Mar 2026

233% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Moorland Road Branch I use the branch in Moorland Road and the staff are always pleasant and very helpful. I like it that the office is local and they offer good rates of... Read more Reviewed on: 12th March 2026

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Latest lowest rating:

1

More time needs to be spent with the teams as they l... More time needs to be spent with the teams as they lack motivation and energy Reviewed on: 10th March 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Bath Building Society Savings reviews (2300)

Review of the Bath Building Society, Savings:

Bath BS Review

I have a long term regular saver, but Bath BS does not offer market leading rates on their savings account Reviewed on: 21st October 2024

Reply from Bath Building Society Hi, thank you for your feedback. We are always reviewing our rates and try to offer the best that we can. Thanks, Sam Dorrington, Branches Manager Response date: 25th October 2024

bath online connection issue

excellent customer service from jane Reviewed on: 4th May 2021

Reply from Bath Building Society Many thanks for the 5* review! Holly, Customer Service Team Response date: 8th May 2021

Opening a 16-25 regular saver

Very helpful staff member guided me throughout the process Reviewed on: 28th April 2021

Reply from Bath Building Society Thankyou for taking the time to feedback to us! Holly, Customer Service Team Response date: 29th April 2021

Very helpful

Not being a local customer I thought maybe opening an account online would be tricky. It was so easy, Tracey who dealt with my account was so very helpful and I have communicated with her via email. I have been super impressed and wouldn’t hesitate to recommend them. In actual fact, I recommended them to a friend yesterday. Reviewed on: 28th April 2021

Reply from Bath Building Society Thankyou for the wonderful feedback and for recommending us to your friend, so kind! Holly, Customer Service Team Response date: 29th April 2021

Great friendly service

Very approachable. Questions answered straight away by chat. very friendly and prompt service. Reviewed on: 28th April 2021

Reply from Bath Building Society Many thanks for the fantastic review. Holly, Customer Service Team Response date: 29th April 2021

Live chat with Jane, very quick and clear answers! Give her a raise.

Immediate live chat response with clear and concise answers Reviewed on: 26th April 2021

Reply from Bath Building Society This is fantastic, I will pass on your lovely comments to Jane. Holly, Customer Service Team Response date: 27th April 2021

Friendly and professional.

These on line reviews are quite annoying Reviewed on: 26th April 2021

Reply from Bath Building Society Thanks for taking the time to feedback to us, we do appreciate it. Holly, Customer Service Team Response date: 27th April 2021

extremely helpful customer service; taking responsibility for future contact and personalised.

I am at the point of joining Bath Building Society, and like what I have seen so far. Reviewed on: 23rd April 2021

Reply from Bath Building Society Such a wonderful review, Thanks. Holly, Customer Service Team Response date: 27th April 2021

Very straightforward and responsive.

Very traditional and courteous. Could provide account statements every quarter. Reviewed on: 22nd April 2021

Reply from Bath Building Society Thanks so much for the 5* review. Holly, Customer Service Team Response date: 27th April 2021

Fantastic customer support from Corinne Stokes

Telephone assistance received was fantastic and speedy follow up email resolving all my needs. Reviewed on: 20th April 2021

Reply from Bath Building Society This is great, I'm pleased Corinne was able to resolve your query. Holly, Customer Service Team Response date: 27th April 2021

Lovely customer support

I may be a little less inclined to recommend Bath Building Society to my friends/family because I don't have many friends/family who live or work in Bath. Otherwise, very good customer support :) Reviewed on: 20th April 2021

Reply from Bath Building Society Thanks for taking the time to review us! Holly, Customer Service Team Response date: 27th April 2021

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