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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2300 reviews)

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4.73

Based on 2,300 reviews, last reviewed 12th Mar 2026

233% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Moorland Road Branch I use the branch in Moorland Road and the staff are always pleasant and very helpful. I like it that the office is local and they offer good rates of... Read more Reviewed on: 12th March 2026

Verified source

Latest lowest rating:

1

More time needs to be spent with the teams as they l... More time needs to be spent with the teams as they lack motivation and energy Reviewed on: 10th March 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Bath Building Society Savings reviews (2300)

Review of the Bath Building Society, Savings:

Bath BS Review

I have a long term regular saver, but Bath BS does not offer market leading rates on their savings account Reviewed on: 21st October 2024

Reply from Bath Building Society Hi, thank you for your feedback. We are always reviewing our rates and try to offer the best that we can. Thanks, Sam Dorrington, Branches Manager Response date: 25th October 2024

Live Chat Agent helpful and Knowledgeable

The Live chat agent Jane helped answer my queries quickly and was very helpfull Reviewed on: 29th March 2021

Reply from Bath Building Society I'm pleased Jane was able to help you. Thanks for taking the time to review us! Holly, Customer Service Team Response date: 30th March 2021

Very efficient & excellent service as always. Thank you!

Friendly, efficient & reliable. Easy to get customer service. Much appreciated! Reviewed on: 29th March 2021

Reply from Bath Building Society Thank you got the great feedback, I will pass this onto the team, Louise Savings Operations manager Response date: 29th March 2021

Bath BS customer support

I'm a recent new customer to Bath BS. Opening savings accounts has been very easy and customer assistance (phone and via the website chat service) has been simply brilliant. Simple to use and friendly, knowledgeable support. Can't fault the service, so the only suggestion I have is 'keep on keeping on'. Reviewed on: 29th March 2021

Reply from Bath Building Society Thank you for this lovely feedback, Louise Savings operations manager Response date: 29th March 2021

Friendly and efficient help

Jane was super helpful, friendly and clear in her communications. A pleasure to deal with. Reviewed on: 29th March 2021

Reply from Bath Building Society Great thanks, I will pass this onto Jane, Louisa Savings Operations manager. Response date: 29th March 2021

Bath branch review

Nothing at present, service was great Reviewed on: 28th March 2021

Friendly and very efficient.

Quick response to queries, and very efficient in arranging account. By far the best experience I have had with a new banking society. Reviewed on: 27th March 2021

Reply from Bath Building Society Thanks you for the great feedback, I will pass this onto the team, Louisa Operations manager. Response date: 29th March 2021

Bath branch review

Prefer to support local businesses where possible, interest rate good, convenient, cant think of any improvments needed Reviewed on: 27th March 2021

Bath branch review

Ease of access both online and via branch Have been a member fo over 30 yrs Reviewed on: 26th March 2021

Reply from Bath Building Society Thank you for your feedback, and that's great you have been a valued member for so long. Louise, Savings Operations Manager Response date: 26th May 2021

Customer service agent was fantastic and really helpful.

Create a facility to allow moneys from one BIBS account to another without having to go through a third party. Reviewed on: 26th March 2021

Online connection

Very good personal attention on a complicated problem Reviewed on: 26th March 2021

Reply from Bath Building Society Thank you for the feedback, Louise, Operations manager Response date: 29th March 2021

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Bath Building Society: Savings reviews

233% increase in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Bath Building Society Savings reviews (2300)

Bath BS Review

Live Chat Agent helpful and Knowledgeable

Very efficient & excellent service as always. Thank you!

Bath BS customer support

Friendly and efficient help

Bath branch review

Friendly and very efficient.

Bath branch review

Bath branch review

Customer service agent was fantastic and really helpful.

Online connection

Do you have a different Bath Building Society product?

Want to see more from Bath Building Society?

Mortgages

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