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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2300 reviews)

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4.73

Based on 2,300 reviews, last reviewed 12th Mar 2026

233% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Moorland Road Branch I use the branch in Moorland Road and the staff are always pleasant and very helpful. I like it that the office is local and they offer good rates of... Read more Reviewed on: 12th March 2026

Verified source

Latest lowest rating:

1

More time needs to be spent with the teams as they l... More time needs to be spent with the teams as they lack motivation and energy Reviewed on: 10th March 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Bath Building Society Savings reviews (2300)

Review of the Bath Building Society, Savings:

Bath BS Review

I have a long term regular saver, but Bath BS does not offer market leading rates on their savings account Reviewed on: 21st October 2024

Reply from Bath Building Society Hi, thank you for your feedback. We are always reviewing our rates and try to offer the best that we can. Thanks, Sam Dorrington, Branches Manager Response date: 25th October 2024

Savings accounts

Good rates but restrictions on opening them I.e you have to live near Bath or already have an account with them . Reviewed on: 26th March 2021

Reply from Bath Building Society Good Morning, Unfortunately we had to put the restrictions on the opening of new accounts as we were experiencing a high volume of new accounts. As we are a small local Building Society we wanted to still be able to offer accounts to local Bath people. We are very sorry that we were unable to help you at this time. Thank you for taking the time to send in your response. Caroline, Customer support Department. Response date: 26th March 2021

Interest Rate Query

Everything handled well and just as it should be. Reviewed on: 26th March 2021

Reply from Bath Building Society Good Morning, Glad your query was sorted for you. Thank you for taking the time to respond. Caroline, Customer support Department. Response date: 26th March 2021

Bath branch review

Katie was really friendly and helpful, and I was pleased to see that she was serving that day Reviewed on: 25th March 2021

Bath BS

helpful service and answered my question well Reviewed on: 25th March 2021

Reply from Bath Building Society Thank you for the great feedback, Louise Savings operations manager. Response date: 26th March 2021

JISA QUERY

Super helpful and friendly, Jane and Louisa sorted out everything for me. Reviewed on: 25th March 2021

Reply from Bath Building Society This is great to hear thank you for the feedback, Louise Savings operations manager. Response date: 26th March 2021

JUNIOR ISA SWITCH

HIGH RATE, VERY HELPFUL STAFF, HIGHLY RECOMMEND Reviewed on: 25th March 2021

Reply from Bath Building Society Thank you for the feedback, Louise Savings operations manager. Response date: 26th March 2021

Bath branch review

Excellent phone support, Webpage is good but the transaction take time to show Reviewed on: 24th March 2021

Reply from Bath Building Society Thank you for your feedback, Louise, Savings Operations Manager Response date: 26th May 2021

A "PROPER" BUILDING SOCIETY

Bath BS use the balanced approach and trustworthiness once available in the building societies that have converted. It's mutual - the mortgage and savings rates reflect demand, so they are always going to be there. I like them especially because they are there at the end of a phone, especially when I first went online. Reviewed on: 24th March 2021

Reply from Bath Building Society Thank you for the great feedback, I will pass this onto my team. Louise Savings Operations manager Response date: 25th March 2021

Old fashioned excellent Customer Service

I've been with the Bath Building Society for a number of years, and I've always had excellent Customer Service and help either on email, which is mostly of the time, and on the phone as required, as I live some distance away from any branch. I'd happily recommend. Reviewed on: 23rd March 2021

Reply from Bath Building Society Thank you for the Lovely feedback, Louise, Savings operations manager. Response date: 25th March 2021

Bath branch review

I like that I can call a branch in Bath and speak to a real person! Tracy was v. helpful Reviewed on: 23rd March 2021

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Bath Building Society: Savings reviews

233% increase in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Bath Building Society Savings reviews (2300)

Bath BS Review

Savings accounts

Interest Rate Query

Bath branch review

Bath BS

JISA QUERY

JUNIOR ISA SWITCH

Bath branch review

A "PROPER" BUILDING SOCIETY

Old fashioned excellent Customer Service

Bath branch review

Do you have a different Bath Building Society product?

Want to see more from Bath Building Society?

Mortgages

Join Smart Money People

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