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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2300 reviews)

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4.73

Based on 2,300 reviews, last reviewed 12th Mar 2026

233% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Moorland Road Branch I use the branch in Moorland Road and the staff are always pleasant and very helpful. I like it that the office is local and they offer good rates of... Read more Reviewed on: 12th March 2026

Verified source

Latest lowest rating:

1

More time needs to be spent with the teams as they l... More time needs to be spent with the teams as they lack motivation and energy Reviewed on: 10th March 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Bath Building Society Savings reviews (2300)

Review of the Bath Building Society, Savings:

Bath BS Review

I have a long term regular saver, but Bath BS does not offer market leading rates on their savings account Reviewed on: 21st October 2024

Reply from Bath Building Society Hi, thank you for your feedback. We are always reviewing our rates and try to offer the best that we can. Thanks, Sam Dorrington, Branches Manager Response date: 25th October 2024

Bath branch review

Small local society which accepts savings account applications from outside its own local area Reviewed on: 2nd March 2021

Bath branch review

Excellent customer service, and a very quick postal account opening Reviewed on: 1st March 2021

All my problems solved

It's excellent just as it is and I have never had any problems in all the years I have been a customer Reviewed on: 27th February 2021

Reply from Bath Building Society Fanatastic! Thanks for the lovely review. Holly, Customer Service Team Response date: 1st March 2021

Good friendly , old fashioned quality service. Staff all lovely to deal with!

You can always rely on BBS staff to deal with your requests quickly and correctly Reviewed on: 25th February 2021

Reply from Bath Building Society Good Morning, Thank you for finding the time to send your lovely response, Caroline, Customer Support Department. Response date: 26th February 2021

Very helpful

Feels personal and friendly. I found it difficult to set up my on-line account, but was helped every time I messed up. Thank you Reviewed on: 25th February 2021

Reply from Bath Building Society Good Morning, Thank you for finding the time to send in your response, I'm glad we were able to help you set up on line.Caroline, Customer support Department. Response date: 26th February 2021

Excellent financial services from Bath Building Society

I find that the Bath Building Society makes you feel like a valued customer and provides a personal service for any financial requirements such as discussing longer term savings account. We are very pleased with the types of account that are available and the facilities that are offered such as the online account information. The occasional prize draws are also a nice feature from the building society. Reviewed on: 22nd February 2021

Reply from Bath Building Society Thankyou Mr Caruthers for the wonderful review, I hope to speak with you again soon. Holly, Customer Service Team Response date: 22nd February 2021

Easy and simple.

As the title suggests it was an easy and simple process to open an account, any query answered immediately. Reviewed on: 21st February 2021

Reply from Bath Building Society This is fantastic to hear, thanks for taking the time to review us. Holly, Customer Service Team Response date: 22nd February 2021

Excellent service

I find the staff I deal with to be extremely helpful, friendly, so efficient and polite. Reviewed on: 18th February 2021

Reply from Bath Building Society Good Morning, so pleased you have received excellent service, thank you for taking the time to send your response. Caroline, Customer support Department. Response date: 19th February 2021

Very quick call back today much appreciated.

Always very friendly and helpful both on the phone and in branch. Reviewed on: 17th February 2021

Reply from Bath Building Society Many thanks for taking the time to review us, we appreciate it! Holly, Customer Service Team Response date: 18th February 2021

Professional, friendly and helpful service

Really helpful and took time to do as much as possible to help me. Have always found BIBS to be a great company. Reviewed on: 16th February 2021

Reply from Bath Building Society This is fantastic to hear, thanks. Holly, Customer Service Team Response date: 18th February 2021

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Bath Building Society: Savings reviews

233% increase in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Bath Building Society Savings reviews (2300)

Bath BS Review

Bath branch review

Bath branch review

All my problems solved

Good friendly , old fashioned quality service. Staff all lovely to deal with!

Very helpful

Excellent financial services from Bath Building Society

Easy and simple.

Excellent service

Very quick call back today much appreciated.

Professional, friendly and helpful service

Do you have a different Bath Building Society product?

Want to see more from Bath Building Society?

Mortgages

Join Smart Money People

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